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Coinswitch.co (Domain) Investigation Report

Generated on Nov 14, 2025

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

coinswitch.co is a crypto exchange platform based in India. It receives about 790,000 monthly visits, with most users from India and some from the US and UK. The site uses reputable technologies and standard security practices. However, there are numerous user complaints and reports accusing it of fraud, mostly related to lost funds due to sudden coin delistings, withdrawal issues, and the impact of an external hack involving the WazirX exchange. coinswitch.co is currently involved in legal action against WazirX to recover assets lost due to that platform's hack. While the company has compensation programs, user reviews about recovery and support are mixed, and some independent sources warn of low trust.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
60%

Risk Insights

⚠️

High User Complaints on Fund Safety

  • Multiple independent user reviews report losing funds due to coin delistings or withdrawal problems.
  • Customer support is often reported as unresponsive or ineffective.
  • Users also describe experiences as fraudulent or scam-like.
📜

Active Legal Dispute Ongoing

  • CoinSwitch is suing WazirX to recover millions of dollars lost in a hack.
  • Legal proceedings may affect user fund security and company reputation.
  • This action suggests efforts to protect user assets but also highlights risks.
🛡️

Legitimate Technical Setup

  • Uses standard security tools like Cloudflare and SSL certificates.
  • Traffic patterns indicate real user engagement mostly centered in India.
  • No blacklist or phishing flags detected for the domain.

Category Scores

Red Flags & Warnings

  • Numerous user reports of fund loss and poor customer support.
  • Involvement in unresolved major legal dispute affecting user funds.

Detailed Checks & Insights

0-100 Scale

Domain and Technical Infrastructure

Score: 75
Passed

"Technologies include Google Analytics, Cloudflare, and others generally used by established sites, signaling legitimate infrastructure."

Reason: The domain uses recognized security features like CloudFlare and has a valid SSL certificate.

Traffic & User Engagement

Score: 65
Passed

"Alexa rank and SimilarWeb data indicate significant user volume but page views and time on site are comparatively low."

Reason: Monthly visits are high, mainly from India, with a moderate bounce rate suggesting engaged users.

Reputation and Complaints

Score: 40
Failed

"User reviews repeatedly describe inability to withdraw funds and delayed or no refunds; some label the platform a scam."

Reason: There are frequent reports of lost funds, unhelpful support, and accusations of fraud from multiple independent sources.

Legal Status & Disputes

Score: 50
Failed

"Ongoing legal action indicates risk but also effort to resolve issues and recover assets for users."

Reason: The company is engaged in a major legal dispute over funds stuck on WazirX after a hack, with no other major lawsuits found.

Contact and Identity Verification

Score: 70
Passed

"Presence of official contact details supports authenticity but does not guarantee user satisfaction."

Reason: The site lists multiple official emails, verified social media, and a physical office in Bengaluru, India.

Blacklist & Phishing Checks

Score: 85
Passed

"No detected phishing or malware threats on common scanning services."

Reason: No findings on crypto scam blacklists or Google Safe Browsing blacklist reflect absence of known malicious activity.

Your Next Steps

  • 1

    Be cautious before depositing funds; verify current user reviews and status.

  • 2

    Check compensation and recovery program offers if affected by fund losses.

  • 3

    Monitor ongoing legal proceedings with WazirX for resolution updates.

  • 4

    Use official contact channels for support and clarifications.

  • 5

    Consider alternative, well-established crypto platforms with clearer reputations.

Key Evidence & Citations

📌 More actions for Coinswitch.co:

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Analyst Briefing

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