Domain Due Diligence
Report for Coinout.com
Why we think so?
CoinOut is a finance app that lets users scan receipts to earn cashback and rewards. It receives about 230,000 monthly visits, mostly from the US, and runs on reputable infrastructure like Amazon and Cloudflare. The brand is officially trademarked and operates an active website with valid SSL. However, there are numerous user complaints alleging account lockouts, inaccessible earned rewards, and aggressive requests for email access. Customer service responsiveness is often criticized, and some users caution about privacy concerns. No major regulatory or scam blacklist flags have appeared, but users should proceed cautiously and review terms carefully.
Risk Insights
User Complaints about Account Access
- Reports of accounts being locked after earning rewards
- Difficulties redeeming earned points or cash
- Customer service often unresponsive or unsatisfactory
Legitimate Infrastructure & Trademark
- Domain registered since 2014
- Active SSL and hosted on established platforms
- Trademark registered for CoinOut brand
Privacy Concerns
- Users pressured to grant email access, including passwords
- Such requests violate standard security best practices
Contradictory Signals
Despite solid technical foundation and trademark, user experience raises trust issues.
Signal A: Domain and infrastructure show legitimacy
Signal B: User reports suggest scam-like behavior and poor service
Category Scores
Red Flags & Warnings
- Multiple unresolved customer complaints about locked accounts and withheld rewards.
- Aggressive prompts requesting access to personal emails, including passwords.
- Frequent policy changes negatively affect users' ability to redeem rewards.
🔎 Detailed Checks & Analysis
Domain legitimacy and infrastructure
Score: 85/100
Domain legitimacy and infrastructure
"CoinOut.com has a secure HTTPS setup and uses recognized providers like AWS and Cloudflare."
Reason: Registered in 2014 with reliable hosting and valid SSL certificate.
Brand and trademark status
Score: 70/100
Brand and trademark status
"Trademark registration supports business authenticity."
Reason: Active trademark registered in 2017 for related financial services.
User reputation and complaints
Score: 35/100
User reputation and complaints
"Negative user feedback is consistent across multiple review platforms."
Reason: Numerous user reports of account lockouts and missing rewards raise significant concerns.
Service transparency and support
Score: 40/100
Service transparency and support
"Poor support and privacy concerns affect trust."
Reason: Customer service reportedly fails to resolve disputes adequately and users mention aggressive data access demands.
Blacklist status
Score: 85/100
Blacklist status
"Website is clear of major blacklist flags."
Reason: Not listed on common scam or phishing blacklists including Google Safe Browsing and crypto scam tracking.
Your Next Steps
-
1
If considering using CoinOut, read the terms of service carefully and understand the redemption policies.
-
2
Avoid sharing sensitive email passwords or private data when prompted by apps.
-
3
Monitor account activity closely and be cautious if your account access is restricted.
-
4
Check recent user reviews and support responsiveness before investing time or effort.
-
5
Report any suspicious or unfair treatment to consumer protection agencies or platforms like BBB.
Evidence & Citations
-
User complaints and reviews about account lockouts and reward redemption issues
Contains multiple firsthand user reports of problems accessing earned rewards and account restrictions.
-
Legitimate site traffic, technology stack, and domain data for CoinOut
Shows traffic, tech used (Amazon, Cloudflare), and active user base.
-
Trademark registration details for CoinOut
Demonstrates brand legitimacy via live trademark registration.
-
Google Safe Browsing status for coinout.com
No security risks detected by Google.
🕵🏻 Keep investigating
Run another instant due diligence scan on any website URL. Verify before you trust!
Spot fake SaaS login pages before handing over credentialsPhishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...
Read playbook → Analyze giveaway landing page phishingGiveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...
Read playbook →Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.