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Domain Due Diligence

Report for Cmcmarkets.com

Report Date
October 7, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

CMC Markets (cmcmarkets.com) is a long-established online CFD and forex broker with heavy traffic (roughly 1.6M monthly visits) and global footprints in Australia, the UK, Canada, Germany and Singapore. The site uses enterprise infrastructure (Akamai, ProofPoint), a valid TLS certificate, and public contact points (multiple email addresses and phone numbers) — all signs of a professionally run business. At the same time there are customer complaints, a recent user-complaint thread about forced liquidation of TRY contracts, and ongoing legal disputes in Australia. Overall this looks like a legitimate, regulated broker rather than an obvious scam, but consumer protections and regulatory status should be checked for your country before trading.

Confidence Score
80%

Risk Insights

🛡️

Legitimate, but check regulation for your country

  • CMC Markets is a high-traffic, enterprise-grade broker with valid TLS and corporate DNS.
  • There are active legal disputes and user complaints; confirm the regulated entity for your region.
  • Avoid transfers to accounts suggested through unsolicited messages; use official site contacts.

Contradictory Signals

Technical and scale signals point to a credible operator, while complaint threads and litigation show real customer-risk incidents; they coexist and both matter.

Signal A: High corporate signals (traffic, enterprise CDN, valid SSL)

Signal B: Multiple user complaints and active legal/class-action disputes

Category Scores

Red Flags & Warnings

  • Multiple user complaints and forum threads allege forced contract closures (notably a reported unilateral liquidation of TRY carry contracts in April 2025), causing significant client losses for some users.
  • Active legal activity and class-action litigation in Australia related to product suitability and disclosures.
  • Google Places listing shows a low user rating (2.3 from 3 reviews) for a local office, indicating some negative local experiences.
  • Some third-party review sites and forum posts label the broker as a 'scam' or accuse it of execution/withdrawal problems (these are user claims and not regulatory findings).
  • No USPTO trademark results specifically for the query 'cmcmarkets.com' in the quick trademark search; this is not proof of a problem but suggests brand/trademark checks may be needed for specific regions.

🔎 Detailed Checks & Analysis

Domain & registrar check

Score: 90/100
Passed

"WHOIS shows corporate registration and many TXT entries for site verifications (Google, Facebook, OneTrust), which is typical for large organizations that manage multiple services and accounts."

Reason: Domain is long-established and registered via a corporate registrar (CSC), with Akamai nameservers — consistent with a legitimate corporate domain.

Traffic and market presence

Score: 88/100
Passed

"SimilarWeb and SimilarTech both report significant traffic, with the top country share in Australia (~30%) and consistent engagement metrics (pages/visit ~3.9, time on site ~212s)."

Reason: High visit counts (~1.6M monthly) and global ranking indicate a major industry player rather than a fly-by-night operation.

Technical security & stack

Score: 92/100
Passed

"Presence of Akamai, ProofPoint, and content-security policy entries plus a valid TLS cert reduce the risk of simple phishing or malware hosting on the canonical domain."

Reason: Enterprise CDN, bot-manager, and a valid SSL certificate show professional security and delivery practices.

Reputation & complaints

Score: 60/100
Failed

"Forum threads (Forex Peace Army) and aggregated reports describe serious client losses and dispute handling concerns; these require follow-up but do not alone prove fraud by the company."

Reason: There are multiple user complaints and at least one organised class-action matter; these lower the reputation score despite regulatory oversight.

Blacklist & phishing checks

Score: 95/100
Passed

"Automated blacklist checks are negative; still, phishing often occurs via lookalike domains or social accounts, so check sender domains and exact URLs in communications."

Reason: Google Safe Browsing and a crypto-scam check show no matches — no immediate blacklist or phishing warning for the domain.

Contactability & transparency

Score: 86/100
Passed

"Public contact channels (global@cmcmarkets.com, eusupport@cmcmarkets.com) and a published complaints process help customers escalate issues when needed."

Reason: Multiple official emails, regional phone numbers and published legal/important-information pages improve transparency and recourse options.

Trademark & impersonation risk

Score: 70/100
Failed

"Australian regulator and CMC's own fraud-awareness pages warn of impersonation scams (e.g., 'CMC Trust' is a flagged lookalike); verify licensing and entity names before transacting."

Reason: No immediate USPTO hits for the exact query, and regulators warn about impersonators; brand impersonation risk exists and has produced fraud attempts.

Your Next Steps

  • 1

    Confirm you are using the official domain (https://www.cmcmarkets.com) and not a lookalike; check the TLS lock and exact hostname in your browser.

  • 2

    Verify the CMC Markets legal entity and licence that applies to you (FCA, ASIC, CIRO, etc.) before opening an account or sending funds.

  • 3

    Use published official contact channels on the website (emails and phone numbers) for account issues; keep copies of all correspondence and transaction records.

  • 4

    Avoid responding to unsolicited social-media messages or phone calls that request payments — CMC warns about impersonation scams and will not ask for payments via social DMs.

  • 5

    If you’ve suffered unexplained losses or suspect wrongful account actions, consider filing a complaint with the local regulator and seek legal advice; save screenshots and timestamps.

Evidence & Citations

🕵🏻 Keep investigating

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