cluedupp.com

CluedUpp is an established independent games studio specializing in outdoor, app-guided mystery and team-building experiences with over 1 million players worldwide. The website uses well-known, paid technologies like Akamai and Shopify, supporting a legitimate e-commerce platform. Traffic is modest but steady, with about 13,000 monthly visits mainly from the US. WHOIS data confirms the domain is registered since 2016 with a credible registrar and a valid SSL certificate. The company has contact emails publicly available and active social media profiles. Blacklist checks show no issues, and the business is listed with a physical address and positive user ratings on Google Places. However, customer reviews online report frequent complaints about customer service responsiveness, non-refundable tickets, and event quality that often relies heavily on phone-based interactions rather than fully immersive experiences. An advertising standards ruling in the UK found an instance of misleading ticket scarcity claims, which was corrected. Overall, CluedUpp appears authentic but has some risk areas around refunds, support, and user expectations. Caution is recommended if you expect live actors or a refund option.