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Domain Due Diligence

Report for Citytelecoin.com

Report Date
November 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

citytelecoin.com serves as a telecommunications service provider primarily operating in the United States, with about 204,000 monthly visits and reputable infrastructure including Akamai CDN and SSL certification. The website shows stable traffic with a reasonable bounce rate and multiple traffic sources, confirming legitimate web activity. However, the business faces numerous consumer complaints related to high fees, confusing charges, and poor customer support. Users report issues like double charges, difficulty accessing services, and problems with refunds. There is no direct evidence of fraudulent activity or scam operations tied to the domain, but its business practices have led to negative reviews and legal disputes regarding transparency and billing. Additionally, phishing attempts have been made by others using the City Tele Coin name, though not by the company itself. Overall, this website exhibits signs of legitimate operation but raises caution due to persistent customer dissatisfaction and unsettled disputes.

Confidence Score
50%

Risk Insights

shield

Established Infrastructure 🛡️

  • Uses Akamai CDN for content delivery.
  • Employs valid SSL certificates for secure communication.
  • Operates stable DNS servers via trusted registrars.
warning

Consumer Complaints Highlight Caution ⚠️

  • High fees and refund difficulties reported frequently.
  • Service disruptions lead to user dissatisfaction.
  • Legal disputes suggest compliance gaps.

Contradictory Signals

While the site is technically sound and widely visited, many users report negative experiences with billing and service.

Signal A: Technical and traffic data suggest legitimacy

Signal B: Customer reviews and legal records show persistent dissatisfaction and disputes

Category Scores

Red Flags & Warnings

  • Persistent customer complaints about high and confusing fees, refund denials, and poor support.
  • Legal disputes and regulatory scrutiny highlighting questionable billing practices.

🔎 Detailed Checks & Analysis

Domain Technical Infrastructure

Score: 85/100
Passed

"Use of Akamai CDN and valid SSL certificates confirm professional hosting setup supporting site authenticity."

Reason: Website uses reputable hosting, CDN, and has valid SSL for secure connections.

Traffic and Visit Metrics

Score: 80/100
Passed

"Traffic sources are diverse and typical for legitimate businesses in this sector."

Reason: Consistent monthly visits exceeding 200,000 with reasonable engagement metrics.

Reputation and Customer Feedback

Score: 40/100
Failed

"Patterns of customer dissatisfaction suggest important concerns about transparency."

Reason: Numerous unresolved consumer complaints about fees and service quality.

Legal and Regulatory Compliance

Score: 45/100
Failed

"Legal actions indicate the company has struggled with compliance and customer fairness."

Reason: Documented legal cases and regulatory scrutiny over billing and record keeping.

Blacklist and Scam Screening

Score: 90/100
Passed

"Domain is not flagged as malicious or fraudulent by trusted sources."

Reason: No known scam blacklisting or phishing threat detected on the domain.

Your Next Steps

  • 1

    Approach transactions with caution and review all fees carefully before use.

  • 2

    Verify payment terms and request clear billing details upfront.

  • 3

    Monitor for service issues and maintain records of communications if problems arise.

  • 4

    Consider searching for alternative providers with better consumer ratings if possible.

  • 5

    Report any suspicious or fraudulent communications purporting to be from citytelecoin.com to proper authorities.

Evidence & Citations

🕵🏻 Keep investigating

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