Cibc.com (Domain) Investigation Report
Generated on Feb 21, 2026
Why we think so?
CIBC.com is the official website of the Canadian Imperial Bank of Commerce, a major Canadian bank headquartered in Toronto, Ontario. The site receives about 22.6 million monthly visits, mainly from Canada (over 92.6%), and ranks #1,538 globally. It uses secure technologies like DigiCert SSL and Akamai content delivery, plus advanced security measures. The domain was registered in 1993 and is managed by CSC Corporate Domains, Inc. CIBC.com includes multiple contact emails for client services and fraud reporting. Despite strong legitimacy and no direct scam reports, customer reviews highlight issues such as long phone wait times, poor customer service, and occasional billing errors. CIBC faces several lawsuits and regulatory penalties but maintains a secure and trusted online presence.
Risk Insights
Strong Domain and Security
- Domain registered since 1993
- Valid DigiCert SSL certificate in place
- Uses Akamai for CDN and bot management
High Legitimate Traffic
- Daily visits around 22.6 million
- Majority of users from Canada (92.6%)
- Global ranking #1,538 showing real usage
Customer Reviews Signal Service Issues
- Frequent complaints about long wait times
- Poor customer service noted by many
- Billing complaints and dispute delays common
Category Scores
Red Flags & Warnings
- Customer reports highlight issues with long phone wait times and poor customer service experience.
- Regulatory fines and lawsuits indicate some compliance and operational challenges.
Detailed Checks & Insights
0-100 Scale
Domain age and reputation
Score: 90
Domain age and reputation
"A long registration history and consistent WHOIS data indicate authentic ownership."
Reason: Domain registered since 1993 with stable ownership and reputable registrar.
SSL and technical security
Score: 95
SSL and technical security
"The use of Akamai CDN and Bot Manager adds layers of security and site performance."
Reason: SSL certificate is valid and issued by DigiCert, with modern encryption standards.
Traffic and usage patterns
Score: 90
Traffic and usage patterns
"Global rank (#1,538) and engagement metrics confirm legitimate popular usage."
Reason: High monthly traffic with majority from Canada consistent with the business nature.
Blacklist and phishing reports
Score: 100
Blacklist and phishing reports
"Google Safe Browsing confirms domain safety status as free from detected risks."
Reason: No blacklists or phishing warnings found for the domain.
Customer feedback and reputation
Score: 70
Customer feedback and reputation
"Issues relate mainly to service quality and operational delays, not security or fraud."
Reason: Mixed reviews with frequent complaints about customer service but no evidence of scam.
Legal and regulatory history
Score: 65
Legal and regulatory history
"Regulatory issues are disclosed and relate to business governance rather than legitimacy."
Reason: Active in lawsuits and penalties due to compliance, but no fraud conviction or scam findings.
Your Next Steps
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1
Use the official CIBC.com website directly for any financial transactions or inquiries.
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2
Verify communications claiming to be from CIBC by checking email domains and contacting official numbers.
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3
Be aware of common phishing and fraud tactics targeting bank customers and utilize CIBC's fraud reporting resources.
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4
If you encounter poor customer service or suspicious activity, consider escalating to official regulators or consumer protection agencies.
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5
Monitor ongoing news about legal or regulatory developments involving CIBC that may affect trust or service.
Key Evidence & Citations
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SimilarTech website overview for cibc.com
⤷ Technical and traffic details with domain age and technologies.
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WHOIS and DNS records for cibc.com
⤷ Domain registration info and SSL certificate validation.
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Google Safe Browsing and Crypto Scam Sniffer
⤷ No detected malicious threats for the domain.
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Customer complaints and reviews for CIBC
⤷ Common issues with customer service but no scam reports.
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