Chickensaladchick.com (Domain) Investigation Report
Generated on Feb 10, 2026
Why we think so?
ChickenSaladChick.com is the official site for a U.S.-based fast-casual restaurant chain specializing in chicken salads made from scratch. The website attracts about 585,000 visits monthly, mainly from the United States. It employs common industry technologies including Amazon hosting, Google Analytics, and Facebook Pixel. Multiple physical restaurant locations show positive user reviews averaging around 4.5 stars on Google. However, customer feedback includes notable complaints related to service inconsistencies, order errors, and billing disputes primarily at franchise locations. No evidence suggests scam or phishing activity. The domain is registered with GoDaddy since 2007 and uses Cloudflare DNS and mail services with valid SSL encryption.
Risk Insights
Strong Technical Setup 🛡️
- Uses Amazon hosting and Cloudflare DNS
- Valid SSL certificate through WE1
- Employs popular analytics tools
Customer Service Issues Detected ⚠️
- Multiple unpaid complaints on BBB
- Includes billing errors and rude interactions
- Mainly reports from franchise locations
Verified Physical Locations 📍
- Locations rated 4+ stars on Google
- Transparent addresses and phone numbers
- Consistent open hours listed
Category Scores
Red Flags & Warnings
- Numerous unresolved customer complaints regarding service quality and billing are reported, impacting overall reputation.
Detailed Checks & Insights
0-100 Scale
Domain Technical Infrastructure and Traffic
Score: 90
Domain Technical Infrastructure and Traffic
"Technologies like Google Analytics and Facebook Pixel indicate professional marketing and analytics use."
Reason: The domain is hosted on reputable services such as Amazon and Cloudflare and shows consistent monthly traffic around 585K visits.
Domain Ownership and WHOIS
Score: 90
Domain Ownership and WHOIS
"The long-standing registration and DNS setup support domain legitimacy."
Reason: The domain is registered via GoDaddy since 2007, with valid SSL encryption and Cloudflare DNS services.
Reputation and Customer Feedback
Score: 40
Reputation and Customer Feedback
"The BBB rating is F due to failure to address complaints and customer dissatisfaction is reported across several platforms."
Reason: The business faces multiple unresolved complaints about service, billing, and order errors at franchises.
Blacklist and Scam Indicators
Score: 95
Blacklist and Scam Indicators
"Google Safe Browsing shows the domain as safe with no detected threats."
Reason: No listings in crypto scam blacklists or phishing databases and no trademark conflicts were found.
Physical Business Verification
Score: 80
Physical Business Verification
"Multiple locations across the U.S. support the business's physical presence."
Reason: Google Places shows verified physical restaurant locations with strong user ratings averaging above 4 stars.
Your Next Steps
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1
If using this site for ordering or interactions, consider verifying specific franchise location reputations beforehand.
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2
Monitor customer service responses carefully, especially regarding billing or order issues.
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3
Use official contact emails and phone numbers listed on the verified site for communications.
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4
Check BBB and local reviews regularly for updates on customer feedback.
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5
Be cautious of service quality inconsistencies reported by customers at franchised locations.
Key Evidence & Citations
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Technology and Traffic Overview for chickensaladchick.com
⤷ Provides traffic volume, technology stack, and global rank information.
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Google Maps Listings and Reviews for Chicken Salad Chick
⤷ Confirms physical locations, user ratings, and business information.
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WHOIS and DNS Data for chickensaladchick.com
⤷ Shows domain registration dates, name servers, and SSL certificate status.
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BBB and Customer Reviews for Chicken Salad Chick
⤷ Documents customer service complaints and BBB rating details.
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USPTO Trademark Search Results for 'chickensaladchick'
⤷ No trademark conflicts found for the brand name.
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