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Domain Investigation Report

Report generated: Dec 15, 2025

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Chairish.com is an established online marketplace specializing in vintage and pre-owned furniture and home décor, with a substantial monthly visitor count around 3.2 million dominated by US traffic. The domain is well-provisioned with common secure technical standards, including SSL from a reputable issuer and DNS managed by Amazon Route 53. Chairish supports multiple major payment options such as PayPal, Apple Pay, and Stripe, indicating a reliable payment infrastructure. Trademark records confirm Chairish, Inc., based in San Francisco, holds active registrations for the 'Chairish' name. News mentions and marketplace presence reflect ongoing business activities, including acquisition and collaborations with established retailers. However, customer reviews across independent platforms reveal prevalent complaints about poor customer service, damaged shipments, shipment delays, and refund difficulties. Seller feedback notes payment holds and listing challenges. Despite no direct evidence of scam blacklisting or malware issues, these consistent user complaints and a few legal disputes, including an ADA website accessibility lawsuit, suggest operational challenges. Users should approach with caution and carefully consider the risk-benefit balance when engaging with Chairish.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
75%

Risk Insights

Established Brand with Active Trademarks

  • Chairish, Inc. holds multiple registered trademarks since 2013.
  • Trademarks cover furniture and marketplace categories.
  • Brand ownership aligns with domain registration.
⚠️

Significant Customer Complaints

  • Frequent reviews mention damaged goods and slow refund process.
  • Seller complaints about withheld payments and poor support.
  • BBB reports ongoing unresolved disputes.
🛡️

No Technical or Security Red Flags

  • Valid SSL with strong issuer and signature algorithms.
  • Domain registered since 2010 with stable DNS and MX.
  • Not blacklisted for malware or phishing.

Category Scores

Red Flags & Warnings

  • Multiple external customer complaints about shipment damage, delays, and difficult refunds
  • Legal actions including ADA website accessibility lawsuit and small claims case

Detailed Checks & Insights

0-100 Scale

Domain Reputation

Score: 80
Passed

Reason: The domain has a strong traffic rank, established SSL, and is registered with a reputable registrar.

Trademark Verification

Score: 90
Passed

Reason: Multiple active trademarks registered to Chairish, Inc. confirm brand legitimacy.

Blacklist and Scam Checking

Score: 90
Passed

Reason: No listing on crypto scam or phishing blacklists found.

Customer Complaints and Reviews

Score: 30
Failed

Reason: Numerous complaints about service issues including damaged deliveries and refund problems.

Legal Issues and Disputes

Score: 50
Failed

Reason: Some legal disputes including ADA website accessibility lawsuit and small claims cases.

News Coverage and Industry Presence

Score: 70
Passed

Reason: Chairish is mentioned in recent news, including acquisition and retail partnerships.

Your Next Steps

  • 1

    Review recent customer reviews and complaints carefully before purchasing

  • 2

    Consider contacting Chairish support directly to verify current service policies

  • 3

    Check seller terms and refund options thoroughly

  • 4

    Monitor for updated news or legal developments

  • 5

    Use secure payment methods that offer buyer protection

Evidence & Citations

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