Cex.io (Domain) Investigation Report
Generated on Jan 28, 2026
Why we think so?
CEX.IO is a well-established crypto exchange founded in 2013, attracting about 800,000 monthly visitors globally, with the largest user base in the U.S. The site supports diverse payment methods and multiple languages, leveraging technologies like Cloudflare for security and Google Analytics for traffic analysis. It is not blacklisted for scams and uses valid SSL certificates. Multiple trademarks related to "CEX" exist but none conflict directly with the site's brand. User reviews praise its security and accessibility but note issues with high fees, withdrawal limits, and customer support responsiveness. News coverage is recent and relevant, with no confirmed fraud or regulatory bans affecting CEX.IO itself.
Risk Insights
Verified Long-Term Domain
- Domain active since 2013
- Consistently updated WHOIS records
- Domain set to prevent client transfer
No Scam Blacklist Flags
- Not listed on major crypto scam blacklists
- Clean Google Safe Browsing status
User Experience Mixed
- High fees reported by several users
- Customer support responsiveness varies
- Withdrawal limits frustrate some users
Category Scores
Red Flags & Warnings
- User complaints highlight occasional slow customer support responses and higher than average fees.
- Some users report withdrawal limits and issues with larger sums causing frustration.
Detailed Checks & Insights
0-100 Scale
Domain Technical Profile
Score: 90
Domain Technical Profile
"Good technical infrastructure supports user security and uptime."
Reason: Uses up-to-date SSL, Cloudflare DNS, and known web analytics and payment technologies.
WHOIS and Domain Age
Score: 85
WHOIS and Domain Age
"Longevity and transparency in registration indicate reliability."
Reason: Domain registered in 2013 with consistent updates and no privacy abuse.
Blacklist and Scam Reports
Score: 95
Blacklist and Scam Reports
"No red flags from authoritative scam trackers."
Reason: No listings on scam blacklists or security blacklists found.
Trademark Conflict
Score: 75
Trademark Conflict
"No legal risk from current trademark status noted."
Reason: Existing trademarks for 'CEX' are mostly unrelated or expired, no active conflicts with domain brand.
User Feedback and Reputation
Score: 70
User Feedback and Reputation
"Users report mixed experiences; suitable for experienced traders."
Reason: Generally positive security and usability reviews but notes on fees and support delays.
Business Legitimacy Indicators
Score: 80
Business Legitimacy Indicators
"Confirmed business presence adds trust."
Reason: Verified physical location, contact info, and recent notable news coverage.
Recent News and Market Presence
Score: 80
Recent News and Market Presence
"Active presence without negative press supports authenticity."
Reason: Recent news includes product launches and market data without fraud allegations.
Your Next Steps
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1
Check CEX.IO's official site for updated security and compliance information.
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2
Review user feedback and complaints before engaging in large transactions.
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3
Use official contact emails (e.g., support@cex.io) for support to avoid phishing attempts.
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4
Monitor regulatory news and scam trackers periodically for any status changes.
Key Evidence & Citations
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Technical and Traffic Data from SimilarTech
⤷ Details on web technologies and traffic profile.
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WHOIS and SSL Certificate Data
⤷ Shows domain age, registrar info, and current valid SSL status.
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Crypto Scam Blacklist Check
⤷ CEX.IO not listed as blacklisted or scam.
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Google Places Listing for CEX.IO Ltd
⤷ Physical office with positive reviews found.
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USPTO Trademark Records for 'CEX'
⤷ No trademark conflicts identified impacting the exchange.
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News Coverage including Crypto News and TechCrunch
⤷ Recent news indicates active business and no fraud reports.
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User Review Summary and Complaint Analysis
⤷ Balanced view of pros and cons from user perspectives.
📌 More checks:
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