Domain Due Diligence
Report for Casetify.com
Why we think so?
Casetify.com is an established e-commerce site specializing in customizable phone cases and tech accessories. It ranks globally at about #4,700 with around 7.6 million monthly visits, primarily from the US and Asia. The site uses reputable infrastructure like Amazon Web Services and Cloudflare, and it is linked to a Hong Kong-based company holding several active trademarks. Recent news reports feature new product launches and collaborations supporting its market presence. However, multiple users have reported issues with shipping delays, refund difficulties, and customer service responsiveness, some labeling the company "fraudulent" or "scam" in reviews. The company faces a high-profile legal dispute over alleged copyright infringement but has taken steps to remove the contested products. Automated risk checks from Google Safe Browsing and crypto scam blacklists show no threats. Overall, Casetify operates a legitimate business but has notable customer service and operational complaints that could impact user experience and trust.
Risk Insights
High Traffic and Global Reach
- Approximately 7.6 million monthly visitors
- Top countries: US, South Korea, Taiwan
- Strong engagement metrics and low bounce rate
Active Legal Dispute Present
- Facing copyright lawsuit from competitors
- Alleged copying of distinctive product designs
- Potential reputational and financial impact likely
Customer Service Concerns
- Common complaints about shipping delays and refund issues
- Some users describe experience as deceptive or fraudulent
- Service responsiveness problems frequently noted
Contradictory Signals
While technical and domain checks confirm legitimacy, user experience is negatively affected by service issues.
Signal A: Automated trust scores rate casetify.com as safe and legitimate
Signal B: Multiple customer reviews and complaints allege fraudulent or deceptive practices
Category Scores
Red Flags & Warnings
- Multiple verified user complaints about delayed shipments, refund denial, and poor customer service, leading to financial loss risk.
- Active copyright infringement lawsuit by known competitors damages trust and legal standing.
🔎 Detailed Checks & Analysis
Domain and Hosting
Score: 90/100
Domain and Hosting
"High hosting expense level and diversified CDN services demonstrate professional infrastructure."
Reason: Casetify uses reputable hosting services like Amazon AWS and Cloudflare, indicating solid technical foundation.
Traffic and Audience
Score: 80/100
Traffic and Audience
"Alexa rank around 2,500 and low bounce rate are consistent with a popular e-commerce destination."
Reason: Site attracts over 7 million monthly visits with significant engagement and global reach, mostly in US and Asia.
Brand and Legal Status
Score: 70/100
Brand and Legal Status
"Legal risk is moderate; brand has official registrations but legal disputes could impact reputation."
Reason: Active trademarks with USPTO verify brand ownership; however, company faces ongoing copyright infringement lawsuit.
Reputation and Customer Feedback
Score: 40/100
Reputation and Customer Feedback
"User reviews frequently mention unresponsiveness and deceptive policies, harming trustworthiness."
Reason: Numerous verified complaints of shipping delays, refund denial, and poor service lead to customer dissatisfaction and fraud allegations.
Security and Blacklist Status
Score: 90/100
Security and Blacklist Status
"SSL certificates are valid and up to date, supporting secure browsing."
Reason: No risk warnings from Google Safe Browsing or crypto scam blacklists, indicating absence of malware or phishing.
Contact Information
Score: 70/100
Contact Information
"Lack of phone contact is a minor limitation but not unusual for e-commerce."
Reason: Business contact emails and social media profiles are publicly available, supporting transparency.
Your Next Steps
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1
Exercise caution before purchasing, especially regarding shipping times and refund policies.
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2
Verify current customer reviews across multiple platforms to assess service quality.
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3
Avoid urgent transactions or prepayments without clear product delivery guarantees.
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4
Monitor legal developments related to Casetify's copyright lawsuit for potential brand impact.
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5
Consider alternative reputable vendors if uncertain about Casetify’s reliability.
Evidence & Citations
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SimilarTech website information for casetify.com
Confirms professional hosting, tech stack, and 7.6M monthly visits.
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SimilarWeb analytics for casetify.com
Shows traffic sources, country distribution, and engagement metrics.
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USPTO Trademark Search results for CASETiFY
Active, live trademarks registered to Casetagram Limited supporting brand legitimacy.
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Recent news stories about CASETiFY
Multiple articles on product launches and collaborations during 2025.
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Customer complaints and fraud reports about casetify.com
Documents shipping delays, refund issues, and allegations of deceptive practices.
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Casetify copyright infringement lawsuit news
Details legal action by competitors alleging design copying.
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Google Safe Browsing status for casetify.com
No flagged malware or phishing threats found.
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Contact and social media details extracted from casetify.com
Lists verified business emails and social media, but no phone number.
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