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Cargurus.com (Domain) Investigation Report

Generated on Jan 27, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

CarGurus.com is a widely visited automotive platform with over 46 million monthly visits, primarily from the United States. It offers unbiased car reviews, extensive vehicle listings, and pricing tools. The site uses a broad range of reputable technologies and advertising platforms, including Google Analytics and Amazon services. CarGurus holds several active trademarks registered under its corporate entity located in Cambridge, MA. No security blacklists or phishing risks are detected for this domain. However, consumer reviews show mixed satisfaction, with reports of dealer misrepresentation and customer support problems. Legal disputes include past lawsuits over competition and copyright, mostly resolved in favor of CarGurus. Users should verify vehicle details and pricing carefully when using this site.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

📈

Strong Web Presence

  • Over 46 million monthly visitors, mainly from the US
  • Uses major analytics and advertising platforms
  • SSL certificate actively maintained
🔒

Trademark Protections in Place

  • Multiple US trademarks registered since 2006
  • Clear ownership tied to CarGurus, Inc.
  • Adds to domain authenticity
⚠️

Consumer Complaints Require Caution

  • Frequent dealer misrepresentation reported
  • Customer support often rated poorly
  • Scam listings and bait-and-switch tactics documented

Category Scores

Red Flags & Warnings

  • Reported dealer misrepresentation with false pricing and vehicle condition issues undermines user trust.
  • Consumer complaints about slow or inadequate customer support suggest risks for service quality.
  • Multiple scam reports involving fake dealer listings and bait-and-switch tactics.

Detailed Checks & Insights

0-100 Scale

Domain Traffic and Tech Analysis

Score: 90
Passed

"46 million monthly visits with popular analytics and marketing platforms in use."

Reason: High traffic and reputable technical stack supports legitimacy.

Domain Ownership and Registration

Score: 85
Passed

"Whois data shows domain created in 1999 with reliable registrar and consistent DNS."

Reason: Registered with GoDaddy and has active SSL certificate, indicating control and protection.

Trademark and Brand Verification

Score: 85
Passed

"Trademarks dating back to 2006 showing brand protection efforts."

Reason: Multiple active US trademarks filed and maintained by CarGurus, Inc.

Blacklist and Phishing Check

Score: 90
Passed

"Clean reports from Google and crypto scam databases."

Reason: No blacklists or phishing warnings detected.

User Feedback and Complaint Analysis

Score: 55
Failed

"Customer support and pricing issues reduce overall trust."

Reason: Mixed consumer reviews with notable complaints about scams and dealer misrepresentation.

Legal and Disputes Check

Score: 80
Passed

"Previous cases show legal challenges typical for online marketplaces."

Reason: Lawsuits mostly resolved; ongoing privacy claims noted but no major unresolved legal risk.

Your Next Steps

  • 1

    Verify all vehicle details in writing before making any purchases.

  • 2

    Exercise caution with dealer listings that seem unusually low-priced or have incomplete information.

  • 3

    Contact CarGurus support cautiously and prepare for potential delays or limited responses.

  • 4

    Monitor for any new scam reports related to car sales platforms and check BBB ratings.

  • 5

    Review CarGurus’ legal disclosures and terms of use regarding privacy and data handling.

Key Evidence & Citations

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