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Domain Due Diligence

Report for Candy.ai

Report Date
October 30, 2025
Recommendation
Caution
Overall Summary
Suspicious
Β  Why we think so?Β 

Candy.ai operates as a platform offering AI companionship, attracting significant traffic with about 10 million monthly visits primarily from the United States. It features a secure, modern website infrastructure using CloudFlare and standard payment processors such as Apple Pay, Visa, and MasterCard. The domain is established since 2017 with active SSL certification and professional WHOIS management through Domains By Proxy. However, the service has faced legal issues and customer disputes, including a global ban in August 2025 due to regulatory concerns around adult content and age verification. Users report billing confusion, difficulties canceling subscriptions, and unmet feature expectations, though there is no clear evidence of outright financial scams or theft. Public reviews and authoritative sources signal caution but do not classify candy.ai as a typical scam.

Confidence Score
53%

Risk Insights

πŸ›‘οΈ

Established Domain with Strong Tech Backbone

  • Registered since 2017 with consistent updates
  • Uses CloudFlare CDN and SSL for security
  • Integrates major payment providers securely
⚠️

Legal and User Trust Concerns

  • Global ban enacted for regulatory violations
  • Numerous user complaints on billing and subscriptions
  • No confirmed scams, but refund policies unclear

Contradictory Signals

Despite technical soundness, regulatory action affects trust

Signal A: High traffic and professional setup

Signal B: Global ban and legal disputes

Category Scores

Red Flags & Warnings

  • Global ban due to legal and ethical issues related to adult content and inadequate age verification.
  • User complaints about difficult refund processes and unclear subscription billing.
  • Active legal disputes involving Candy Digital, indicating ongoing regulatory scrutiny.

πŸ”Ž Detailed Checks & Analysis

Domain Legitimacy and Age

Score: 85/100
Passed

"The domain shows long-term registration and standard security features."

Reason: Domain candy.ai registered in 2017 with professional WHOIS privacy and active SSL.

Traffic and User Engagement

Score: 80/100
Passed

"High traffic suggests a well-established website with consistent user interest."

Reason: Monthly visits exceed 10 million with diverse traffic sources.

Reputation and Reviews

Score: 40/100
Failed

"While no widespread fraud reported, business practices cause trust concerns."

Reason: Several user complaints about billing and subscription services causing dissatisfaction.

Legal and Regulatory Standing

Score: 30/100
Failed

"Ban reflects significant regulatory intervention related to content and age verification."

Reason: Ongoing legal disputes and a global ban highlight serious compliance issues.

Technical and Security Measures

Score: 85/100
Passed

"Modern tech stack improves reliability and security posture."

Reason: Utilizes CloudFlare CDN and standard secure payment technologies.

Your Next Steps

  • 1

    Avoid providing payment details until clarifying subscription terms and refund policy clearly.

  • 2

    Research recent regulatory or legal updates about candy.ai to understand current service status.

  • 3

    Use independent reviews and user forums to gauge recent user experiences before engagement.

  • 4

    Consider alternative services with clearer consumer protection and no known legal controversies.

  • 5

    Report any suspicious billing or unauthorized charges to your payment provider immediately.

Evidence & Citations

πŸ•΅πŸ» Keep investigating

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