Domain Due Diligence
Report for Camscanner.com
Why we think so?
camscanner.com is a widely used document scanning and PDF conversion service with about 10.8 million monthly visits as of October 2025. The site is hosted on reputable infrastructure including Amazon Web Services and uses trusted security protocols. The brand holds several US trademarks registered to INTSIG Information Co., Ltd., based in Shanghai, China. While it enjoys a significant presence, mostly in the US, China, and other countries, user reviews reveal persistent complaints about unauthorized subscription charges and difficulties obtaining refunds. In 2019, a version of the CamScanner Android app contained malware that could trigger unauthorized paid subscriptions, though this issue has since been resolved. Current versions show no critical security warnings, but users should remain cautious of billing practices and manage subscriptions via app stores. No major lawsuits target the company, but customer billing disputes are frequent.
Risk Insights
Historical Malware Event 🛑
- In 2019, hidden malware in the Android app caused unauthorized subscription charges.
- This threat was removed from the app after discovery.
- Users should use antivirus and update apps promptly.
Billing Complaints Warning ⚠️
- Multiple users report unapproved charges and refund difficulties.
- Complaints suggest subscription management is complicated.
- Proceed with caution and monitor payments closely.
Contradictory Signals
While camscanner.com is a large, established service, its past security incident and persistent customer complaints reduce trust.
Signal A: High traffic with trusted infrastructure and trademarks
Signal B: User reports of billing issues and prior malware incident
Category Scores
Red Flags & Warnings
- Historical malware found in the Android app caused unauthorized subscription charges, raising trust concerns.
- High volume of customer complaints about billing and refund problems on review platforms undermines reputation.
🔎 Detailed Checks & Analysis
Technical Security and Infrastructure
Score: 90/100
Technical Security and Infrastructure
"No current blacklist or threat detected on Google Safe Browsing or crypto scam lists."
Reason: camscanner.com uses a valid SSL certificate and reputable hosting (Amazon AWS), indicating strong technical security.
Identity Verification
Score: 80/100
Identity Verification
"Registrant located in Shanghai, China with matching trademark owner INTSIG Information Co., Ltd."
Reason: Domain registered since 2004 with consistent WHOIS data. Multiple trademarks are active under the company's name confirming ownership.
Reputation and Trust Signals
Score: 45/100
Reputation and Trust Signals
"Historical malware incidence in 2019 involved hidden Trojans causing billing fraud, lowering trust."
Reason: Significant user reports of unauthorized billing and refund troubles affect reputation.
Legal and Compliance
Score: 60/100
Legal and Compliance
"Terms of service specify user liability for losses; no regulatory enforcement actions located."
Reason: No public major lawsuits against camscanner.com found, but many customer disputes exist regarding billing and refunds.
Your Next Steps
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1
Review and manage CamScanner subscriptions carefully via your app store to prevent unauthorized charges.
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2
Check your bank statements regularly for unexpected charges linked to CamScanner.
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3
Update to the latest app versions and keep antivirus software active, especially on Android.
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4
If issues arise, contact app store support for refund help, as developer support may be limited.
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5
Report any suspicious billing or app behavior to consumer protection agencies if unresolved.
Evidence & Citations
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CamScanner user billing complaints and historical malware issues
Many users report unauthorized charges and refund difficulties; malware found in 2019 version relates to fraudulent billing.
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Malware in CamScanner Android app uncovered by security researchers
2019 malware caused hidden Trojan downloader; since removed but impacts trust.
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camscanner.com domain and hosting details from SimilarTech and SimilarWeb
Trusted infrastructure with high traffic; valid SSL.
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US Trademark records for CAMSCANNER owned by INTSIG Information Co., Ltd.
Brand ownership clearly registered and live.
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