Domain Investigation Report
Report generated: Dec 27, 2025
callie.com
http://callie.comWhy we think so?
Callie.com is a U.S.-based online retailer specializing in personalized gifts, including keepsake necklaces, tote bags, and ornaments. It ranks around #12,100 globally with approximately 4.7 million monthly visits, primarily from the U.S. The site employs well-known payment systems like PayPal, Stripe, Apple Pay, and Klarna, and uses Amazon hosting and trusted security practices including valid SSL certificates from Amazon RSA. Customer feedback on Callie.com is mostly positive, highlighting good product quality and customization options, though some mention shipping delays, order mix-ups, and varying product quality.
Risk Insights
Strong Technical Foundation
- Uses Amazon AWS for hosting and SSL certificate issued by Amazon securing connections.
- Supports multiple trusted payment systems including PayPal, Stripe, and Apple Pay.
- High monthly visitors (~4.7M) indicating solid traffic and usage.
Mixed Customer Feedback
- Many positive reviews for quality and customization but notable complaints on shipping delays and order errors.
- Some reports of poor customer support and refund difficulties.
- External analyses highlight potential review manipulation concerns to be aware of.
Category Scores
Red Flags & Warnings
- Reports of misleading or unreliable shipping information, including false delivery confirmations and customs delays.
- Negative feedback about customer service, including difficulty obtaining refunds and order corrections.
- External analysis highlights suspiciously high Trustpilot ratings containing fabricated reviews, suggesting manipulation.
Detailed Checks & Insights
0-100 Scale
Domain age and registration info
Score: 90
Domain age and registration info
Reason: Domain is registered with a reputable registrar and shows valid SSL certificate issued recently.
Website infrastructure and technologies
Score: 85
Website infrastructure and technologies
Reason: Site uses strong infrastructure with Amazon hosting and known payment platforms like PayPal, Stripe, and Apple Pay.
Traffic and user metrics consistency
Score: 80
Traffic and user metrics consistency
Reason: High traffic volumes and legitimate user engagement metrics consistent with an active retail site.
Blacklist and security threat presence
Score: 90
Blacklist and security threat presence
Reason: No indicators of phishing, malware, or crypto scam blacklisting found.
Customer reviews and reputation signals
Score: 40
Customer reviews and reputation signals
Reason: Mixed reviews with significant complaints about shipping reliability, product quality, and customer service responsiveness.
Trademark conflicts or brand impersonations
Score: 75
Trademark conflicts or brand impersonations
Reason: Multiple trademarks exist with the name 'CALLIE' but none appear to affect the legitimacy of the current commercial site.
Contact and business transparency
Score: 80
Contact and business transparency
Reason: Multiple official support emails and social media presence established.
Your Next Steps
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1
Consider verifying sellers and product details before purchase due to mixed reviews.
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2
Use payment methods that offer buyer protection, such as credit cards.
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3
Contact support promptly for order issues using official emails like support@callie.com.
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4
Monitor recent customer reviews for changes in service quality.
Evidence & Citations
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Callie.com customer reviews and complaints summary
Contains detailed positive and negative customer feedback highlighting both product satisfaction and service issues.
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Callie.com technical and traffic data from SimilarTech
Shows site’s high traffic volumes, technology stack, and payment integrations.
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WHOIS and SSL certificate info for callie.com
Details domain registration, SSL validity, and security setup.
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Trademark search results for 'CALLIE' at USPTO
Lists multiple trademark filings with mixed statuses, indicating no direct trademark conflict.
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