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Domain Due Diligence

Report for Callhippo.com

Report Date
November 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

CallHippo.com is a virtual phone system serving business customers worldwide, with significant traffic from India and the US. It offers local and toll-free numbers in over 50 countries and integrates modern technologies like CloudFlare and Amazon hosting. The domain is well-established, registered since 2016, and maintains valid SSL certificates. While tech infrastructure and traffic metrics are solid, user reviews indicate frequent complaints about billing disputes, refund difficulties, and service reliability. Some users describe experiences that caused them to report fraud, but objective scam analysis sites rate it as generally safe, noting particularly issues with customer service and transparency. There is no record of major legal disputes involving the company, yet caution is advised before proceeding with payments or contractual commitments.

Confidence Score
68%

Risk Insights

🛡️

Established Technical Infrastructure

  • Domain registered since 2016 via GoDaddy.
  • Uses SSL certificates valid through end of 2025.
  • Implements CloudFlare CDN and several trusted analytics tools.
👥

High User Traffic and Engagement

  • Over 450,000 monthly visits worldwide.
  • Strong user base in India and US.
  • Average time on site over 3 minutes with multiple page views.
⚠️

Mixed Customer Reputation

  • Multiple complaints about billing and refunds.
  • Isolated fraud accusations from users who escalated disputes.
  • No official scam flags but negative reviews present.

Contradictory Signals

The site is technically sound and has large user engagement, yet customer service and billing issues reduce trust.

Signal A: High technical and traffic legitimacy

Signal B: Significant user complaints on billing and refunds

Category Scores

Red Flags & Warnings

  • Reported billing disputes and refund refusals suggest reliability risks for customers.
  • Some users have escalated complaints as fraud to credit card companies, indicating serious dissatisfaction and perceived misconduct.

🔎 Detailed Checks & Analysis

Domain Technical Health

Score: 90/100
Passed

"Includes Cloudflare CDN, Amazon hosting, and multiple email verification TXT records indicating legitimate setup."

Reason: The domain is mature, uses valid SSL, good DNS configurations, and modern CDN and analytics technologies.

Traffic and Popularity

Score: 85/100
Passed

"Alexa rank around 26K and similarweb rank around 83K show significant user engagement."

Reason: The site receives high monthly visits (over 450K) with diverse traffic sources dominated by direct and search traffic from major countries like India and USA.

Reputation and Reviews

Score: 40/100
Failed

"Though not labeled officially as scam, negative user experiences suggest caution."

Reason: User feedback shows frequent complaints regarding billing transparency, refund refusals, and unresolved disputes which diminish trustworthiness.

Blacklist and Malware Checks

Score: 100/100
Passed

"No phishing or malware signals detected."

Reason: No entries found in Google Safe Browsing, crypto scam, or other blacklists, indicating clean technical reputation.

Legal and Compliance

Score: 60/100
Passed

"Review site terms carefully before engaging."

Reason: No public major lawsuits found, but ongoing customer disputes over billing and refunds hint at governance issues.

Your Next Steps

  • 1

    Review detailed user feedback on refund and billing policies before purchasing services.

  • 2

    Contact CallHippo support to clarify terms on refunds and auto-renewal charges.

  • 3

    Use credit card protection and monitor statements when transacting with the service.

  • 4

    Consider alternative providers if you need guaranteed customer support and transparent billing.

  • 5

    Report any suspicious billing activity to your payment provider and to consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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