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Domain Investigation Report

Report generated: Dec 31, 2025

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caliente.mx

http://caliente.mx
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Caliente.mx is a major Mexican online sportsbook and casino platform, offering live betting across many sports and streaming over 150,000 events annually. It ranks #2407 globally with around 26 million monthly visits, primarily from Mexico. The site uses reputable technologies including Cloudflare and Akamai, and supports multiple secure payment methods like Apple Pay and Mastercard. It maintains SSL security and is hosted with recognized providers. The brand operates physical casino locations in Mexico, receiving solid user ratings around 4.2 to 4.9 stars. Caliente.mx is legally licensed by Mexico's government (SEGOB) and certified for fair play by Gaming Laboratories International. While it faces some user complaints about payment delays and customer service, official channels and regulations back its legitimacy. Past legal disputes with provider Playtech were settled amicably in 2024.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Official Legitimacy and Licensing 🛡️

  • Licensed by Mexican government (SEGOB) with GLI certification
  • Operates physical casinos with high user ratings
  • Uses reputable hosting and secure SSL certificates
⚠️

Customer Complaints Affect Trust

  • Frequent payment delays reported by users
  • Issues with customer service responsiveness
  • Reports of unfair terms and withdrawal difficulties

Category Scores

Red Flags & Warnings

  • Numerous user complaints about withdrawal delays, poor service, and possible unfair practices decrease trust.

Detailed Checks & Insights

0-100 Scale

Domain Registration and Security

Score: 85
Passed

Reason: The domain is hosted on reputable services, uses valid SSL certificates, and WHOIS data is consistent.

Traffic and Popularity

Score: 90
Passed

Reason: High traffic volumes, good global rank (#2407), and strong presence in Mexico confirm site legitimacy.

Technology Stack

Score: 85
Passed

Reason: The site employs paid, reputable technology providers for gambling operations and payment processing.

Legal Compliance and Trademark Status

Score: 80
Passed

Reason: Official licensing by Mexican authorities and cleared trademark issues support legitimate business.

Reputation and User Feedback

Score: 40
Failed

Reason: Significant user complaints on payment delays, customer support, and alleged unfair practices lower overall trust.

Blacklist and Scam Reports

Score: 90
Passed

Reason: No listings on crypto scam or phishing blacklists and no scam evidence for the official domain.

Your Next Steps

  • 1

    Verify you are using the official URL (caliente.mx) to avoid phishing sites and scams.

  • 2

    Be cautious about withdrawal times and request clear communication when using the platform.

  • 3

    Use official customer support channels provided on the site for any issues.

  • 4

    Stay alert for scam SMS or pop-ups pretending to be Caliente.mx; never provide personal info to unverified contacts.

  • 5

    Check for updates related to any legal or operational changes via trusted news or official announcements.

Evidence & Citations

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