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Buytotalav.com (Domain) Investigation Report

Generated on Feb 2, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

buytotalav.com is the domain linked to TotalAV, a known antivirus software brand. The site has modest monthly visits (~700 in December 2025) primarily from the US and UK. WHOIS data shows the domain was registered recently in January 2025 via Namecheap, with privacy protection enabled. The site maintains valid SSL certificates. Online presence includes official social media like Facebook and TikTok. Searches reveal no trademark conflicts but no clear physical business locations related directly to buytotalav.com. News sources generally cover TotalAV software deals and reviews without raising legal concerns. However, numerous customer complaints across several platforms highlight frequent billing issues, difficult cancellations, and poor customer service. Independent antivirus tests recognize TotalAV as legitimate software though users report aggressive marketing and billing problems. There are no direct scam blacklists flags for this domain, but caution is advised due to customer service reputation and subscription controversies.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
55%

Risk Insights

⚠️

Billing and Cancellation Complaints

  • Users report difficulty stopping auto-renewals after cancellation.
  • Common complaints about unauthorized or repeated charges.
  • Poor customer support responsiveness and refund denials.
🔒

Domain is New with Privacy Protection

  • Registered in January 2025 using WHOIS privacy service.
  • Ownership details are not publicly available.
  • New domains with privacy can be less trustworthy.

No Technical Threat Flags

  • Not listed on crypto scam or phishing blacklists.
  • Passes Google Safe Browsing without risk warnings.

Category Scores

Red Flags & Warnings

  • Multiple user reports describe unauthorized or repeated charges even after cancellation attempts.
  • Customer service is reported as unresponsive or difficult, with aggressive retention tactics and refund denials.

Detailed Checks & Insights

0-100 Scale

Domain Age and Ownership Transparency

Score: 40
Failed

"Recent domains with privacy protection can pose risks due to obscured registrant details."

Reason: Domain registered recently (2025) with WHOIS privacy, limiting ownership visibility.

Traffic and User Engagement Metrics

Score: 30
Failed

"Estimated visits around 700, bounce rate high, pointing to weak user retention."

Reason: Low monthly visits and engagement metrics suggest limited traffic and trust.

Blacklist and Security Flags

Score: 85
Passed

"Clean from known scam and malware blacklists, passes Google Safe Browsing checks."

Reason: No known blacklisting or malware flags detected.

Reputation and User Feedback

Score: 20
Failed

"Many user complaints about unauthorized charges and cancellation issues on BBB and similar sites."

Reason: Widespread negative reviews and consumer complaints about billing and support.

Trademark and Brand Authenticity

Score: 90
Passed

"USPTO shows no conflicting trademarks for 'buytotalav'."

Reason: No trademark infringement or impersonation risks identified.

Business Validity and Legal Issues

Score: 60
Passed

"One noted lawsuit against parent company; terms enforce arbitration and refund limits."

Reason: No current lawsuits linked directly to the domain, but ongoing disputes related to the associated brand.

Your Next Steps

  • 1

    Be cautious when purchasing or subscribing through buytotalav.com due to reported billing and cancellation issues.

  • 2

    Use secure payment methods like virtual cards or PayPal to limit potential unauthorized charges.

  • 3

    Review and understand the cancellation policy before subscribing.

  • 4

    Check reputable review sites and BBB for latest user feedback.

  • 5

    Consider buying antivirus software directly from official vendor channels where possible.

Key Evidence & Citations

📌 More checks:

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Analyst Briefing

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