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Investigation & Evidence Report

Generated on Jan 7, 2026

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bukalapak.com

http://bukalapak.com
Geo: ID
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Bukalapak.com is a well-established Indonesian e-commerce marketplace with roughly 284,000 monthly visits, primarily from Indonesia. The site uses a broad suite of legitimate advertising, analytics, and ecommerce technologies, and is ranked 147,882 globally. Whois data confirms domain registration since 2009 under a major registrar, with valid SSL cert until mid-2026. Customer data extracted from the site includes multiple corporate emails and phone contacts. News coverage reports steady revenue growth and expanding business activities. Automated safety checks find no signs of phishing or crypto scam blacklisting, and trademark searches reveal no conflicts. User reviews are mixed: site safety is good, but counterfeit products sales have drawn government concern. A major legal dispute from a past property deal resulted in fines, with ongoing proceedings but no known impact on site operations. Overall, Bukalapak.com appears authentic and operational but users should be aware of counterfeit risks common in large marketplaces.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

🛒

Established Indonesian Marketplace

  • Domain active since 2009 with reputable registrar
  • Apps and site target Indonesian users primarily
  • Uses mature ecommerce and marketing technologies
⚠️

Counterfeit Goods Risk

  • Listed as 'notorious platform' for counterfeit items by US trade reps
  • User complaints highlight fake products and enforcement gaps
  • Use caution with seller verification and purchase protections
📑

Legal Disputes Not Impacting Core Service

  • Significant legal fine from property dispute in 2024
  • No reported impact on website operations
  • Monitoring recommended for further developments

Category Scores

Red Flags & Warnings

  • Repeated reports of counterfeit goods and ineffective enforcement against repeat offenders in the marketplace.
  • Involvement in a major unresolved legal dispute with a substantial financial penalty.

Detailed Checks & Insights

0-100 Scale

Domain Age and Ownership

Score: 85
Passed

"Registrant details indicate a corporate address and contact in Jakarta, Indonesia."

Reason: Domain registered since 2009 with Amazon Registrar showing stable ownership and proper DNS setup.

Technical Infrastructure

Score: 90
Passed

"Includes Google Analytics, Facebook marketing tools, and Amazon hosting services."

Reason: Extensive use of reputable analytics and advertising technologies confirms a mature ecommerce platform.

Traffic & User Reach

Score: 80
Passed

"Top keywords and direct/referral traffic sources are consistent with an active marketplace."

Reason: 280k+ monthly visits mainly from Indonesia with moderate bounce rate and multiple page views.

Safety and Security

Score: 85
Passed

"Domain uses verified SSL certificate issued by Sectigo."

Reason: Valid SSL, no phishing or scam blacklists, and good Google Safe Browsing standing.

Legal and IP Compliance

Score: 50
Failed

"U.S. Trade Representative identified counterfeit issues; ongoing property-related legal dispute noted."

Reason: No trademark conflicts, but the platform appears on counterfeit goods watchlists and faces a large legal fine.

Reputation and User Feedback

Score: 60
Failed

"Official ratings vary; some complaints remain unresolved."

Reason: Mixed user reviews highlight satisfaction but also counterfeit goods and seller fraud risks.

Your Next Steps

  • 1

    Verify sellers carefully before purchasing to avoid counterfeit items.

  • 2

    Use the platform's buyer protections and insurance services where available.

  • 3

    Monitor for updates on legal or regulatory issues affecting marketplace operations.

  • 4

    Check trusted review platforms like Sitejabber or Feefo for recent user feedback.

  • 5

    Consider alternative marketplaces if counterfeit risks are a concern.

Evidence & Citations

📌 More checks:

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