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Investigation & Evidence Report

Generated on Jan 21, 2026

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brookshires.com

http://brookshires.com
Geo: US
Website: Site icon
Category: Domain
Recommendation
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Overall Summary
Safe
  Why we think so? 

Brookshires.com is the official site for Brookshire Grocery Company, a U.S.-based grocer specializing in food and pharmacy products. The website supports significant monthly traffic (~596,000 visitors) mostly from direct visits and organic search, reflecting an established regional presence. It uses reputable technologies like Amazon Hosting, Drupal, and various payment options (Visa, MasterCard, PayPal). The domain has a secure SSL certificate valid through March 2026 and is registered with Network Solutions since 1996. Customer service contacts and social media profiles are openly published. Although facing complaints about in-store customer service, product freshness, and pricing, there are no indications the website itself is fraudulent. Reported issues include a 2024 payment card skimming incident at specific physical stores, but this has been addressed with notifications and remediation. Brookshires.com appears to be a legitimate business with transparent operations and recognized by official sources.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛒

Established Online Presence

  • Domain registered for 28+ years
  • Trusted hosting and payment technologies
  • Consistent monthly traffic near 600K
📧

Transparent Contact and Brand Info

  • Multiple official customer service emails
  • Active on major social media platforms
  • No trademark conflicts detected
⚠️

Physical Store Incidents Not Website Fraud

  • 2024 card skimming limited to physical locations
  • Customer complaints center on in-store service
  • No security issues found on brookshires.com

Category Scores

Red Flags & Warnings

  • Customer complaints about in-store product quality and service do not implicate the website but affect overall reputation.
  • 2024 payment card skimming incident at some physical Brookshire stores may concern customers but was promptly addressed.

Detailed Checks & Insights

0-100 Scale

Domain Infrastructure and Tech Stack

Score: 90
Passed

"Includes a valid SSL certificate and reputable registrar since 1996."

Reason: The domain brookshires.com uses well-known technologies like Amazon Hosting and Drupal, and hosts payment via trusted providers, indicating a legitimate and professional infrastructure.

Traffic and User Engagement

Score: 85
Passed

"Bounce rate is moderate (37%), with good session length (~99s) and 4+ pages per visit."

Reason: Site receives consistent ~596K monthly visits mostly from direct and organic search, indicating genuine user interest.

Contactability and Transparency

Score: 90
Passed

"Social media profiles are also actively maintained."

Reason: Multiple official contact emails and phone numbers are publicly available, supporting transparency.

Trademark and Brand Validity

Score: 90
Passed

"Supports business legitimacy and brand protection."

Reason: No trademark conflicts or impersonation reports found in USPTO database for 'brookshires'.

Blacklist and Scam Indicators

Score: 95
Passed

"No direct scam reports involving the website itself."

Reason: No phishing or malware threats detected by Google Safe Browsing or crypto scam blacklists.

Reputation and News Analysis

Score: 70
Passed

"Some negative customer service complaints but not related to the domain."

Reason: News and reviews primarily report physical store issues and a 2024 card skimming event; no website fraud or scam allegations.

Your Next Steps

  • 1

    Monitor official Brookshires.com communications for security updates.

  • 2

    If you shop at physical Brookshire stores, check your card statements for suspicious activity.

  • 3

    Contact customer service at customerservice@brookshires.com for any website-related concerns.

  • 4

    Stay informed about store safety and product quality reviews if using physical locations.

Key Evidence & Citations

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