Recommendation

Caution

Overall Summary

Suspicious

Why we think so

BroadwayHD is a streaming service dedicated to theater content including filmed stage productions, Shakespeare plays, and musicals. It ranks around #420,697 globally with about 58,000 monthly visits, mostly from the U.S. and the U.K. The site uses established payment platforms like Adyen and Klarna, and content delivery via Amazon CloudFront. The domain is registered with GoDaddy since 2013, uses Amazon SSL certificates that are valid and up-to-date, and shows no blacklist flags. The company has registered trademarks related to BroadwayHD with a New York City address. User reviews praise the niche content but report repeated technical issues with the app on some devices and challenges with subscription cancellation and customer service. There have been no confirmed scams, but billing and support problems have led to negative feedback and disputes. A federal copyright lawsuit involving BroadwayHD exists but is unrelated to fraud concerns. Overall, BroadwayHD is a legitimate service with typical streaming site infrastructure but has notable service and usability complaints to consider before subscribing.

Confidence Score

75%

Risk Insights

⚠️

Legitimate but Service Issues

BroadwayHD runs on reputable tech platforms and holds valid trademarks.

Users frequently report billing and cancellation problems.

Technical issues with the app affect usability and satisfaction.

Contradictory Signals

While the business is legitimate, customer experience problems reduce overall trust.

Signal A: Reputable technology and valid trademarks confirm business authenticity

Signal B: Multiple negative user reviews highlight customer service and billing issues

Category Scores

Identity 80/100

Reputation 50/100

Technical 85/100

Content 75/100

Legal 75/100

Business Validity 70/100

Red Flags & Warnings

Multiple reviews describe problems with canceling subscriptions and ongoing billing despite attempted cancellations, suggesting poor customer support.
App suffers from frequent streaming glitches, freezes, and poor casting support, diminishing the service's usability.

🔎 Detailed Checks & Analysis

Domain and Infrastructure Legitimacy

Score: 85/100

Passed

"SSL issued by Amazon RSA 2048 M03 and valid until mid-2026; domain registered since 2013; DNS and hosting via AWS; payment providers include Adyen and Klarna."

Reason: Site uses reputable hosting, SSL, and payment technologies, indicating solid infrastructure.

Traffic and Audience Quality

Score: 80/100

Passed

"SimilarWeb data shows stable traffic with 0.32 bounce rate and average 4.63 pages per visit."

Reason: The domain has consistent monthly visitors (about 58K) primarily from US and UK, with moderate bounce rate and engagement metrics.

Ownership and Trademark Verification

Score: 75/100

Passed

"Three trademark registrations found with active status and consistent use claims dating back to 2014."

Reason: Trademark searches confirm live registrations controlled by BroadwayHD LLC with known NYC addresses, supporting authenticity.

Blacklist and Scam Database Checks

Score: 90/100

Passed

"No risk detected by Google Safe Browsing or crypto scam sniffer services."

Reason: No blacklists or malicious flags detected in Google Safe Browsing or crypto scam databases.

User Sentiment and Complaint Analysis

Score: 40/100

Failed

"Complaints include recurring billing despite cancellation, app glitches on casting devices, and poor customer support responsiveness."

Reason: Numerous user complaints focus on billing issues, inability to cancel subscriptions, and poor app performance, indicating reputation risk.

Your Next Steps

1

If considering subscription, prefer monthly billing and use payment methods that allow easy cancellation or charge dispute.
2

Test the app yourself on your devices before committing to a long-term plan due to reported technical problems.
3

Keep records of your subscription and cancellation attempts for potential disputes.
4

Check current pricing and trial offers on the official site to avoid surprises.
5

Monitor user feedback for updates on customer service and technical improvements.

Evidence & Citations

BroadwayHD Tech Stack and Traffic Overview
BroadwayHD uses reputable payment, marketing, and delivery technologies; gets about 58K monthly visits mostly from US and UK.
BroadwayHD WHOIS and SSL Certificate Details
Domain registered in 2013, using Amazon SSL certificates valid through mid-2026; DNS hosted on AWS; registrar is GoDaddy.
BroadwayHD Trademark Registrations
Multiple live trademark registrations for BroadwayHD LLC with a consistent NYC address.
BroadwayHD User Reviews and Scam Reports
Users report billing and app functionality complaints, but content quality generally praised; described as legitimate but poorly rated service.
Google Safe Browsing Status for broadwayhd.com
No malicious or phishing activity detected for the domain.

🕵🏻 Keep investigating

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