WebVetted
+ New
Site icon

Domain Due Diligence

Report for Brightspeed.com

Report Date
November 16, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Brightspeed.com is a U.S.-based internet service provider offering internet and fiber internet with about 1.8 million monthly visits mainly from the United States. It uses reputable technologies and infrastructure like Adobe Experience Manager, WordPress, and Microsoft Azure hosting. The domain has a valid SSL certificate issued by DigiCert and is registered through GoDaddy.com. Trademark searches show multiple registrations of the BRIGHTSPEED mark by different entities unrelated to scams. Brightspeed has public contact emails, phone numbers, and official social media profiles. News coverage shows recent fiber network expansions and community investments. While there are many customer complaints about billing and service issues on consumer review sites, no authoritative sources label Brightspeed.com as fraudulent. Regulatory actions for fraudulent activities involve a separate company named BrightSpeed Solutions, which is not connected to this ISP. Brightspeed.com warns about impersonation scams by third parties claiming association with the company. Overall, the domain appears a legitimate internet service provider with standard industry presence but with some service-related customer dissatisfaction and external impersonation scams reported.

Confidence Score
83%

Risk Insights

🛡️

Active Legitimate Internet Service Provider

  • Operates with standard, trusted tech.
  • Substantial user traffic mainly from US.
  • Recent positive news coverage on network growth.
⚠️

Customer Complaints Not Fraud

  • Billing and service quality issues reported.
  • No authoritative fraud findings against ISP.
  • Scam warnings relate to impersonators, not company.

Contradictory Signals

While the domain shows signs of a functioning ISP, customer service issues cause negative reputation signals.

Signal A: Active legitimate tech and traffic

Signal B: Numerous customer complaints

Category Scores

Red Flags & Warnings

  • There are numerous customer complaints related to billing disputes, aggressive sales tactics, and poor customer service on public platforms, which may impact reputation.

🔎 Detailed Checks & Analysis

Domain legitimacy and technology usage

Score: 18/100
Passed

"Adobe Experience Manager, Microsoft Azure hosting, valid encrypted SSL certificate."

Reason: Uses reputable web technologies and infrastructure indicative of a professional service provider.

Traffic and user engagement

Score: 16/100
Passed

"~1.8 million visits per month, mostly direct and search traffic."

Reason: High traffic volume with primarily US users supports active legitimate use.

Reputation and legal scrutiny

Score: 14/100
Passed

"Customer complaints exist but no confirmed fraud; company warns about impersonation scams."

Reason: No regulatory actions for fraud against Brightspeed.com; legal actions pertain to a different company with similar name.

Contact transparency and social presence

Score: 14/100
Passed

"Multiple verified emails, phone numbers, Facebook, Twitter, LinkedIn profiles provided."

Reason: Clear contact info and official social media channels support authenticity.

Trademark and brand identity

Score: 12/100
Passed

"No fraud-related trademark disputes found for this website."

Reason: Multiple valid trademark registrations under BRIGHTSPEED name by unrelated entities.

Your Next Steps

  • 1

    If considering services from Brightspeed.com, verify communications are from official company contacts to avoid impersonation scams.

  • 2

    Review customer feedback from multiple sources to understand common complaints related to billing and service quality.

  • 3

    Report any suspicious contacts impersonating Brightspeed to appropriate authorities and the company.

  • 4

    Monitor for updates in regulatory filings or news that may impact trustworthiness.

  • 5

    Contact Brightspeed directly for support and clarification on service or billing questions.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Spot fake SaaS login pages before handing over credentials

Phishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...

Read playbook → Analyze giveaway landing page phishing

Giveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.