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Domain Due Diligence

Report for Biltrewards.com

Report Date
December 1, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

BiltRewards.com is a US-based payment and rewards platform with about 6.6 million monthly visits and a global rank near 8,000. It focuses on converting rent payments into rewards and offers access to local benefits. The site integrates widely used payment systems like Apple Pay and Google Pay and operates with strong domain security verified by MarkMonitor, Inc. Customer service is reachable mainly via email and social media. However, it has low customer satisfaction with frequent reports of billing errors, poor support, and account management issues. There are no scam listings or phishing flags from major blacklists.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
65%

Risk Insights

🛡️

Strong Technical Foundation

  • Uses reputable registrar MarkMonitor.
  • Active SSL certificate valid until January 2026.
  • Integrates major payment technologies like Apple Pay and Google Pay.
⚠️

Customer Service Concerns

  • Multiple complaints about unresponsive or confusing support.
  • Lack of phone support increases customer frustration.
  • Payment processing errors reported frequently.
✅

No Scam or Phishing Alerts

  • Not listed on Google Safe Browsing or crypto scam blacklists.
  • No current phishing reports linked to the domain.

Contradictory Signals

While technical details confirm legitimacy, customer experience suggests operational problems.

Signal A: Strong domain technical and security setup

Signal B: Poor user reputation with serious service complaints

Category Scores

Red Flags & Warnings

  • Numerous user complaints highlight billing and payment failures, some causing financial loss or credit issues.
  • Customer service receives negative reviews citing slow or unhelpful responses and lack of phone support.

🔎 Detailed Checks & Analysis

Domain Age and Ownership Verification

Score: 90/100
Passed

"MarkMonitor, Inc. registrar is recognized for managing secure corporate domains."

Reason: The domain was registered in June 2020 with a reputable registrar and shows consistent update activity.

Technical Security and Infrastructure

Score: 85/100
Passed

"Technology stack uses known services like Stripe, Google Pay, Apple Pay, and robust analytics/tracking tools."

Reason: SSL certificates are currently valid and DNS records are correctly configured with Google Cloud DNS.

Blacklist and Phishing Status

Score: 90/100
Passed

"No indications of phishing or malware detected in automated scans."

Reason: No entries on crypto scam or Google Safe Browsing blacklists were found for the domain.

Customer Reviews and Reputation

Score: 25/100
Failed

"Trustpilot rating is low (approx. 1.7 stars) with detailed negative feedback."

Reason: User complaints focus heavily on payment errors, poor customer service, and account management problems.

Legal and Trademark Status

Score: 60/100
Passed

"Terms include arbitration clauses limiting dispute recourse."

Reason: No trademark conflicts were found for 'biltrewards'. Legal disputes exist but do not directly suggest fraud.

Business Validity and Transparency

Score: 70/100
Passed

"Active communication via social media and official support emails is observed."

Reason: Business contact emails and phone numbers are publicly available through official channels and terms of service.

Your Next Steps

  • 1

    If considering using Bilt Rewards, review current user complaints and be cautious with payment setups.

  • 2

    Verify with official customer service contacts via provided trusted emails before sending payments.

  • 3

    Monitor account activity carefully and report any irregularities immediately.

Evidence & Citations

🕵🏻 Keep investigating

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