Domain Investigation Report
Report generated: Jan 1, 2026
bigfishgames.com
http://bigfishgames.comWhy we think so?
Bigfishgames.com is a well-established gaming website owned by Big Fish Games, Inc., operating since 2002 with a U.S.-based registrant. It offers a variety of casual and mahjong games for PC and Mac, supported by over 1.8 million monthly visits mostly from the United States. The site uses reputable technologies such as Google Analytics and PayPal, with secure HTTPS and valid SSL certificates. However, the site has faced significant customer complaints, especially around their casino-style games, regarding overcharges, account suspensions, and alleged rigged gameplay. There have been major lawsuits relating to gambling law violations that were settled for over $150 million. While technically sound, users should exercise caution, particularly with in-app purchases and casino features.
Risk Insights
Legitimate Domain and Technical Setup 🛡️
- Domain registered in 2002 under a known registrar.
- Uses secure HTTPS and valid SSL certificates.
- Employs major payment and marketing technologies.
High User Traffic and Market Presence
- Over 1.8 million visits monthly mostly from the U.S.
- Engaged audience with low bounce rates and multiple pages per visit.
Customer Complaints on Billing and Gameplay ⚠️
- Frequent reports of multiple unauthorized charges.
- Claims of rigged casino game mechanics.
- Poor or unresponsive customer support noted.
Significant Legal Settlements Related to Gambling ⚖️
- $155 million class action settlement due to gambling law violations.
- Reflects serious regulatory scrutiny and consumer risk.
Category Scores
Red Flags & Warnings
- Multiple detailed complaints about unauthorized charges and rigged gameplay in casino apps.
- Settlement of $155 million in class action lawsuits related to gambling violations.
Detailed Checks & Insights
0-100 Scale
Domain Ownership and Age
Score: 95
Domain Ownership and Age
Reason: Domain registered in 2002 under a reputable registrar MarkMonitor, Inc. with proper DNS and name server configuration.
Technical Security and Infrastructure
Score: 85
Technical Security and Infrastructure
Reason: Valid SSL certificate issued recently, HTTPS enforced, employs recognized technologies including Google Analytics and PayPal integration.
Traffic and User Engagement
Score: 80
Traffic and User Engagement
Reason: Steady monthly traffic over 1.8 million with majority from the United States. Bounce rate and time on site indicate active user engagement.
Reputation and Customer Feedback
Score: 30
Reputation and Customer Feedback
Reason: Numerous user complaints about unauthorized charges, poor customer service, rigged gameplay especially in casino games.
Legal and Regulatory Compliance
Score: 20
Legal and Regulatory Compliance
Reason: Involved in major class action lawsuits regarding gambling law violations, resulting in $155 million settlement.
Your Next Steps
-
1
Avoid making high-value in-app purchases, especially in casino-style games.
-
2
Verify transactions on your payment methods and monitor for unauthorized charges.
-
3
Review alternative gaming platforms with better customer service records if concerned.
-
4
Consult official company pages and regulatory updates about any ongoing disputes or resolutions.
Evidence & Citations
-
Big Fish Games customer complaints and reviews
Details from BBB report and Sitejabber on user experience and complaints
-
Big Fish Games class action lawsuits and settlements
Information on legal disputes and settlement amounts
-
Technical details and traffic statistics for bigfishgames.com
Domain age, SSL status, monthly traffic and technology stack
-
Google Safe Browsing and scam blacklist status
No risk detected by Google Safe Browsing or crypto scam blacklists
🕵🏻 Keep vetting
Run another instant due diligence scan on any domain. Verify before you subscribe or shop!
25 Common Website Scams & How To Avoid Them »Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages
Scam Encyclopedia »Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.
Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.