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Investigation & Evidence Report

Generated on Jan 17, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Biblio.com is a well-established online marketplace specializing in used, rare, and out-of-print books, with nearly 1.5 million monthly visits mostly from the United States. It uses a variety of reputable advertising, analytics, and payment technologies including Google Analytics and PayPal. The domain is registered since 1999, uses CloudFlare for security, and has a valid SSL certificate. Trademark records confirm legitimate use of the "Biblio" name by associated companies. Recent news and user reviews reflect a recognized presence in the book market but include some customer service and seller-related complaints. There is no indication of the site being listed on scam blacklists or involved in lawsuits. Overall, while it operates transparently with many safeguards, buyers should verify high-value transactions and be aware of possible disputes primarily with third-party sellers.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛒

Established Marketplace with Large Traffic

  • Nearly 1.5 million monthly visitors
  • Primary user base in the United States
  • Specializes in used and rare books
⚠️

Customer and Seller Complaints

  • Order errors and refund issues reported
  • Disputes mostly involve third-party sellers
  • No evidence of systemic platform fraud

Strong Technical and Branding Signals

  • Registered since 1999 with reputable registrar
  • Active trademarks protect brand name
  • No scam blacklist or security warnings

Category Scores

Red Flags & Warnings

  • Customer complaints around seller refund disputes, delayed resolutions, and some seller harassment.
  • Reports of counterfeit book sales and refusal of some refunds including shipping costs.

Detailed Checks & Insights

0-100 Scale

Domain age and WHOIS data

Score: 90
Passed

"Stable technical signals and domain longevity suggest a legitimate website."

Reason: The domain has been registered since 1999 with a reputable registrar and valid SSL certificates.

Traffic and usage metrics

Score: 85
Passed

"Traffic patterns and volume align with a real marketplace site."

Reason: High monthly traffic (~1.5M visits) mostly from the United States and established e-commerce category.

Technology and security

Score: 90
Passed

"Modern and reputable technologies reduce phishing and scam risk."

Reason: Use of CloudFlare CDN, strong advertising and analytics technologies, and valid SSL certificates.

Trademark legitimacy

Score: 85
Passed

"Trademark ownership supports authenticity claims."

Reason: Active trademarks confirm legitimate use of Biblio branding by associated companies.

Blacklist and scam databases

Score: 95
Passed

"No red flags from known scam detection services."

Reason: No listings found on crypto scam or Google Safe Browsing blacklists.

User reviews and reputation

Score: 60
Failed

"Issues mainly stem from third-party sellers rather than Biblio platform directly."

Reason: Multiple complaints about seller-related issues, counterfeit books, refund delays, and mixed scam reports.

Legal disputes and lawsuits

Score: 90
Passed

"Absence of legal actions supports business stability."

Reason: No publicly available evidence of lawsuits or disputes against Biblio.com as a company.

Your Next Steps

  • 1

    Verify seller reputation and read reviews carefully before high-value purchases on Biblio.com.

  • 2

    Use credit cards or payment methods that offer fraud protection to safeguard transactions.

  • 3

    Monitor order tracking closely and report any disputes promptly via Biblio's official support channels.

  • 4

    Consider contacting Biblio support directly at support@biblio.com or via their toll-free phone number during business hours.

  • 5

    Be cautious of unsolicited emails claiming to be from Biblio or sellers and avoid sharing personal information outside secure channels.

Key Evidence & Citations

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