Domain Due Diligence
Report for Belong.com.au
Why we think so?
Belong.com.au is an Australian telecommunications website offering NBN broadband and mobile SIM data plans. The site receives about 536,000 visits per month, mainly from Australia, and ranks around #75,000 globally. Owned by Telstra, Belong has faced regulatory issues over misleading broadband speed claims but no verified reports link the site to scams. Users should be cautious of impersonation scams common in the telco sector and follow safety advice.
Risk Insights
Strong Australian Web Presence
- Over 90% of traffic comes from Australia.
- High monthly visits (~536K) and engagement metrics.
- Good global and country-specific rank for telecom sector.
No Scam Blacklist Flags
- Domain absent from crypto and phishing blacklists.
- Active SSL certificate issued by Amazon RSA CA.
- Google Safe Browsing reports no threats.
Regulatory Penalty on Parent Company
- Telstra fined $18M for misleading Belong broadband speeds.
- Nearly 9,000 customers affected without notification.
- Compensation provided to impacted users.
Contradictory Signals
Regulatory penalty impacts reputation but does not indicate scam or fraud on belong.com.au itself.
Signal A: No scam or phishing detected on belong.com.au
Signal B: Parent company fined for misleading broadband speeds
Category Scores
Red Flags & Warnings
- Telstra, owner of Belong, was fined $18 million in 2025 for misleading broadband speed claims affecting nearly 9,000 customers, posing reputational risk.
🔎 Detailed Checks & Analysis
Domain Traffic and Technology
Score: 90/100
Domain Traffic and Technology
"Traffic and tech stack consistent with a genuine telecommunications provider."
Reason: Belong.com.au receives over 500,000 monthly visits mainly from Australia and uses reputable technologies like Adobe Analytics and Amazon CloudFront supporting site legitimacy.
Blacklist and Security Checks
Score: 10/100
Blacklist and Security Checks
"No known phishing or malware detected for belong.com.au."
Reason: The domain has no presence on crypto scam blacklists and passes Google Safe Browsing checks with a valid SSL certificate issued by a trusted CA.
Registrant and Whois Data
Score: 80/100
Registrant and Whois Data
"WHOIS data supports trustworthy ownership and domain stability."
Reason: Registrar information is valid with no red flags; domain uses stable name servers and has protective registry statuses.
Content and Contact Information
Score: 80/100
Content and Contact Information
"Contact info aligns with a reputable customer service structure."
Reason: Multiple verified email contacts and phone numbers are available on the site; active official social media profiles exist.
Legal and Reputation Issues
Score: 70/100
Legal and Reputation Issues
"Regulatory issues reflect service failures, not scam operations."
Reason: While Belong's parent had a court penalty for misleading broadband speeds, there are no reports or accusations of fraud or scam against belong.com.au itself. Scammer impersonation warnings exist widely.
Your Next Steps
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1
Use official contact methods listed on belong.com.au for support or queries.
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2
Be cautious of scammers impersonating Belong via calls or emails as warned by both the company and the ACCC.
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3
Check regulatory and consumer watchdog updates for any new alerts related to broadband providers.
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4
Verify any unsolicited communications claiming to offer compensation or refunds related to Belong services.
Evidence & Citations
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Belong.com.au website analysis
Traffic and technology usage data indicating active legitimate site use.
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Telstra fined $18 million for misleading Belong customers on broadband speeds
Regulatory penalty involving Belong's parent company related to service quality rather than fraud.
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Belong scam and fraud warnings
Official advice warning customers about impersonation scams.
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