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Domain Investigation Report

Report generated: Dec 18, 2025

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beistravel.com

http://beistravel.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Beistravel.com represents BÉIS, a recognized lifestyle and travel brand with about 3.1 million monthly visits, primarily from the United States. The site employs mature technology and services like GoDaddy hosting, Amazon S3, Shopify, and multiple analytics and payment platforms, reflecting a solid technical foundation. It's listed as a physical travel agency with a verified location in El Segundo, CA. No blacklists or phishing threats are detected, and the SSL certificate is valid. Customer reviews show a mix of positive feedback on product design and functionality and notable complaints regarding customer service, returns, and product quality. Legal records include a past disability discrimination lawsuit and a California Proposition 65 settlement for chemical exposure related to its products. Overall, the domain is legitimate but carries reputational risk from service and quality concerns.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Technical Setup and Domain Maturity

  • Domain active since 2017 with GoDaddy registrar
  • Uses secure SSL and modern infrastructure
  • Monthly traffic over 3 million with US primary audience
⚠️

Customer Service and Quality Concerns

  • Multiple BBB complaints about returns and support
  • Reports of delayed refunds and product defects
  • Unresponsive customer communication noted
⚖️

Legal Disputes Present

  • Federal disability discrimination lawsuit filed in 2021
  • California Prop 65 settlement for product chemical exposure
  • Contract terms include arbitration and class action waivers

Category Scores

Red Flags & Warnings

  • Numerous unresolved customer service complaints related to refunds, returns, and unresponsiveness.
  • Legal settlements and lawsuits indicate past regulatory challenges and potential business practice risks.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar Reputation Check

Score: 90
Passed

Reason: Domain registered in 2017 with GoDaddy, a reputable registrar; domain shows standard stability indicators.

Technical Infrastructure and Security Check

Score: 90
Passed

Reason: Secure SSL certificate valid through early 2026; technology stack includes major providers (Amazon, Shopify, GoDaddy).

Traffic and Popularity Signals

Score: 85
Passed

Reason: High monthly visits (~3.1 million) primarily from US, consistent with a popular commercial brand.

Blacklist and Phishing Status

Score: 85
Passed

Reason: No listings found on crypto scam blacklists or Google Safe Browsing phishing or malware warnings.

Consumer Feedback and Reputation

Score: 40
Failed

Reason: Significant reports of poor customer service, shipping, returns, and product quality in BBB and independent reviews.

Legal and Regulatory Risk

Score: 40
Failed

Reason: Presence of a disability discrimination lawsuit and a Proposition 65 chemical exposure settlement indicates risks in compliance and product safety.

Your Next Steps

  • 1

    Review the company's return and shipping policies carefully before purchasing.

  • 2

    Consider using payment methods with strong buyer protection, such as credit cards or PayPal.

  • 3

    Check recent customer reviews on trusted third-party sites like BBB for updates on service issues.

  • 4

    Avoid relying solely on positive reviews displayed on the official site or affiliated pages.

  • 5

    If color or product condition is critical, be cautious with lighter colors due to reported issues.

  • 6

    Monitor ongoing legal or consumer complaint developments in case of worsening reputational risk.

Evidence & Citations

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