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Domain Investigation Report

Report generated: Dec 18, 2025

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beautybay.com

http://beautybay.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

beautybay.com is a UK-based online retailer in the beauty and cosmetics sector, attracting about 2 million visits monthly with a strong presence in the UK and notable traffic from the US and France. The site is technically robust, using major providers like Amazon, Cloudflare, and Microsoft for hosting and delivery, and supports multiple languages. It operates with secure SSL certificates and has been registered since 1998. Contact emails and active social media channels (Instagram, Facebook, Twitter, LinkedIn, TikTok, YouTube) are publicly listed. However, the domain has poor ratings on independent review platforms, largely due to complaints about delivery delays, difficult refunds, and unresponsive customer service. There are ongoing legal disputes related to business operations, but no trademark conflicts or scam blacklist listings. It is not flagged by Google Safe Browsing. Overall, while it operates as a legitimate e-commerce site, users should be cautious due to widespread customer service and fulfillment issues.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
68%

Risk Insights

🛡️

Established Domain with Secure Setup

  • Registered since 1998
  • Valid SSL certificate in place
  • Robust technology providers used
⚠️

Significant Customer Complaints

  • Many negative reviews about delivery and refunds
  • Customer service described as poor
  • Potential risk of poor user experience
✅

No Scam or Blacklist Flags

  • Not reported in phishing or scam databases
  • No trademark conflicts found
⚠️

Ongoing Legal Risks

  • Involved in lawsuits related to injury and invoice disputes
  • Potential impact on business stability

Category Scores

Red Flags & Warnings

  • High volume of customer complaints focused on non-delivery, refund delays, and poor customer service on major review platforms.
  • Presence of ongoing costly legal disputes indicating potential operational or management issues.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar

Score: 90
Passed

Reason: Registered since 1998 with a reputable registrar (101domain.com), indicating a stable and longstanding domain.

SSL Certificate Validity

Score: 90
Passed

Reason: Valid SSL certificate issued 2025-09-27, expiring 2026-10-25, ensuring secure connections.

Technical Infrastructure

Score: 85
Passed

Reason: Uses trusted technology providers like Amazon CloudFront, Microsoft, and Google for hosting and CDN.

Website Traffic and Engagement

Score: 75
Passed

Reason: About 2 million monthly visits, majority from UK, with good session times and page views, indicating active user base.

Customer Service and Reputation

Score: 30
Failed

Reason: Numerous third-party complaints about delayed shipments, poor customer support, and refund issues lower trust.

Blacklist and Scam Reports

Score: 85
Passed

Reason: No listing on scam blacklists or Google Safe Browsing, indicating no detected phishing or malware issues.

Legal and Trademark Issues

Score: 40
Failed

Reason: Legal disputes including personal injury lawsuit and invoice countersuit indicate operational risks.

Your Next Steps

  • 1

    If planning to purchase, check recent customer reviews carefully for product and shipping experiences.

  • 2

    Consider alternatives with better customer service and delivery track records for high-value or urgent orders.

  • 3

    Use available official contact channels if issues arise but prepare for possible slow response times.

  • 4

    Monitor ongoing legal developments related to the company that might affect service reliability or reputation.

Evidence & Citations

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