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Domain Due Diligence

Report for Bcbst.com

Report Date
October 27, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

bcbst.com is the official website of BlueCross BlueShield of Tennessee (BCBST), a major health insurance provider serving employers, individuals, and families in the U.S. It receives about 620,000 visits per month, mostly from the United States. The site uses reputable technologies like Akamai and Cloudflare for security and content delivery and maintains valid SSL certification. Domain registration dates back to 1996, reflecting a long-established presence. Although BCBST has faced legal challenges related to employment and customer disputes, there is no evidence that the website itself is fraudulent or a scam. The company actively warns customers about impersonation scams and provides multiple verified contact points for reporting suspicious activity.

Confidence Score
90%

Risk Insights

🛡️

Established Domain and Security

  • Domain registered since 1996
  • Valid SSL certificate issued by a known authority
  • Uses reputable security providers for CDN and protection
✅

No Scam or Blacklist Flags

  • Clean record on Google Safe Browsing
  • Not found on any crypto scam blacklist
  • Active measures against impersonation scams
⚠️

Legal and Customer Service Risks

  • Ongoing lawsuits related to employment and discrimination
  • Consumer complaints about billing and service
  • Issues do not point to fraud but may affect user experience

Contradictory Signals

While the site and domain are legitimate, operational and legal challenges exist for BCBST as a company.

Signal A: No scam reports or blacklists

Signal B: Presence of legal disputes and customer complaints

Category Scores

Red Flags & Warnings

  • BCBST has ongoing legal disputes including employment-related lawsuits and class actions.
  • Some customer complaints report billing errors and service dissatisfaction, though not site fraud.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Trust

Score: 95/100
Passed

"The long registration period supports authenticity and reduces likelihood of scam."

Reason: Domain registered in 1996 with Network Solutions, LLC, a reputable registrar.

SSL/TLS Certification Validity

Score: 95/100
Passed

"Valid SSL ensures encrypted connections and site identity protection."

Reason: SSL certificate is properly issued by Sectigo with a valid term through 2026.

Blacklist and Phishing Checks

Score: 100/100
Passed

"No detected security risks related to malware or phishing."

Reason: No blacklists or phishing threats found in Google Safe Browsing or crypto scam lists.

Reputation and Scam Reports

Score: 85/100
Passed

"Customer service and legal disputes exist but do not indicate intentional fraud."

Reason: No scam reports on bcbst.com itself; company warns of impersonation scams proactively.

Traffic and Usage

Score: 90/100
Passed

"Traffic metrics align with a trusted healthcare provider website."

Reason: Site has consistent high traffic mostly from US users, indicating genuine use.

Your Next Steps

  • 1

    Use bcbst.com as your verified source for BlueCross BlueShield of Tennessee information and services.

  • 2

    Always verify suspicious communications by contacting BCBST directly via official emails or phone numbers listed on the site.

  • 3

    Report any suspected scam or impersonation attempts to BCBST's Compliance Office at 1-888-343-4221.

  • 4

    Stay cautious of unsolicited emails or phone calls asking for personal details, as BCBST does not make such requests.

Evidence & Citations

🕵🏻 Keep investigating

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