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Domain Due Diligence

Report for Banktivity.com

Report Date
October 9, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Banktivity (banktivity.com) is the Mac/iOS personal finance app from IGG Software. The domain is several years old, serves ~22k monthly visits, and uses a standard, reputable tech stack (Rackspace, Cloudflare, HTTPS). We found news coverage, product reviews, and support threads describing feature and support complaints—but no credible reports of fraud, phishing, or active blacklist listings. Overall the site looks legitimate but has mixed user sentiment about support and connectivity, so proceed with caution. ✅

Confidence Score
79%

Risk Insights

🛡️

Established product with mixed user sentiment

  • Multi-year domain, active SSL, and payment integrations indicate a legitimate business.
  • Press coverage and app-store presence support authenticity.
  • Support and connectivity complaints are the main reputational downside.

Contradictory Signals

Technical signals point to a legitimate site while user-reported issues lower trust; the contradiction reduces net confidence.

Signal A: No blacklist detections and valid SSL

Signal B: Multiple user complaints and limited contact info

Category Scores

Red Flags & Warnings

  • Multiple user complaints focus on poor support and connection problems; these raise trust friction and could lead to user dissatisfaction or data-sync issues.
  • Site contact crawl returned social profiles but no clear public support email or phone number in the scraped output, which makes direct verification and escalation more difficult.
  • Moderate third‑party trust score reported by some aggregators (e.g., medium risk on scam-detector), suggesting caution in reading review aggregates.

🔎 Detailed Checks & Analysis

Domain age & registrar

Score: 90/100
Passed

"Creation and registrar data show the domain is not newly created and uses Rackspace DNS, lowering the likelihood it's a throwaway phishing domain."

Reason: Domain has a multi-year registration and uses a mainstream registrar and Rackspace name servers, which fits a stable business profile.

TLS / HTTPS / server security

Score: 92/100
Passed

"Certificate issuer and validity dates are normal; transport security is implemented correctly for the domain."

Reason: Valid TLS certificate for *.banktivity.com and HTTPS in use across the site.

Traffic & audience consistency

Score: 78/100
Passed

"SimilarWeb and traffic stats show steady monthly visits and a typical product site engagement pattern (direct and search-heavy)."

Reason: Traffic (~22K/mo) and country mix (majority US) match an established niche app rather than a throwaway landing page.

Blacklist / phishing checks

Score: 95/100
Passed

"Quick checks returned no active phishing or malware listings for banktivity.com in the provided feeds."

Reason: No matches found in Google Safe Browsing or the supplied crypto scam blacklist.

Reputation & reviews

Score: 60/100
Failed

"User forums and complaint sites show recurring issues with bank connections and customer service; these are not claims of fraud but do affect trust."

Reason: Mixed reviews: legitimate reviews and press exist, but multiple support-related complaints lower the reputational signal.

Contact transparency

Score: 40/100
Failed

"The absence of easily discoverable support contact details on a finance-related site increases friction for users who need quick escalation."

Reason: Crawler did not find explicit public emails or phone numbers in the scraped output, only social links and company profiles.

Trademark / impersonation risk

Score: 85/100
Passed

"No immediate trademark matches were found in the quick USPTO check, reducing risk of active impersonation in trademark registers."

Reason: USPTO quick-search returned no direct trademark conflicts for the query used.

Your Next Steps

  • 1

    Verify app publisher (IGG Software) pages and official app store listings before downloading or entering account credentials.

  • 2

    Do not supply bank credentials directly on the site; use app-store links and provider-native connections where possible.

  • 3

    Search recent user forums (Apple Discussions, Bogleheads) for reports about specific bank integrations you plan to use.

  • 4

    If you subscribe, pay via known payment providers (PayPal/Stripe) and monitor card statements for unexpected charges.

  • 5

    Report any suspected fraud to your bank and keep screenshots of communications for disputes.

Evidence & Citations

🕵🏻 Keep investigating

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