Axs.com (Domain) Investigation Report
Generated on Feb 26, 2026
Why we think so?
axs.com is a well-established online ticketing platform with about 13.5 million monthly visits. It ranks #2,934 globally and is primarily used in the United States. The site offers tickets for concerts, sports, and various live events. Its infrastructure uses professional e-commerce technologies and trusted payment processors like Visa and PayPal. The domain has been registered since 1997 and uses secure SSL certificates. While the brand is widely recognized, customer complaints highlight account access problems, delayed payments, and customer service issues. Importantly, axs.com itself is not reported as a scam, but users should be cautious of phishing scams impersonating it, especially in Singapore. The company is active legally to protect its trademark from counterfeit ticketing scams. Overall, the site exhibits strong technical and legal credibility but mixed user satisfaction due to service complaints.
Risk Insights
Established Ticketing Platform
- Operating since 1997 with strong US focus
- 13.5 million monthly users
- Technically mature with secure payments
Customer Service Issues
- Frequent complaints about account access
- Delayed refunds and payment problems
- Customer support responsiveness criticized
Brand-targeted Phishing
- Fake sites impersonate axs.com, especially in Singapore
- Authorities advise caution and use of official sites
- AXS actively warns and pursues scammers legally
Category Scores
Red Flags & Warnings
- Significant customer complaints about account access failures, payment delays, and inadequate support raise concerns over service reliability.
- Brand impersonation and phishing scams reported, especially related to axs.com.sg domain, present a security risk to users.
Detailed Checks & Insights
0-100 Scale
Domain Tech and Infrastructure Quality
Score: 90
Domain Tech and Infrastructure Quality
"Strong technical setup with modern analytics and payment services."
Reason: Uses well-known e-commerce and analytics tech, Amazon hosting, solid infrastructure.
Traffic and Popularity
Score: 88
Traffic and Popularity
"Popular platform with significant real-user traffic and engagement."
Reason: 13.5 million monthly visits with strong US user base.
Ownership and Whois Details
Score: 85
Ownership and Whois Details
"Clear ownership info with credible registrar Network Solutions."
Reason: Domain registered in 1997, full whois records, no privacy masking.
Blacklist and Safety Checks
Score: 80
Blacklist and Safety Checks
"The domain is clean of known blacklist entries."
Reason: No malware or phishing detected by Google Safe Browsing or crypto scam sniffer.
Customer Trust and Reputation
Score: 40
Customer Trust and Reputation
"User dissatisfaction impacts reputation despite legitimacy of business."
Reason: Many complaints about account and payment failures plus poor support.
Legal and Brand Protection
Score: 75
Legal and Brand Protection
"Shows company commitment to protecting intellectual property and users."
Reason: Active lawsuits defending brand against counterfeit ticketing.
Your Next Steps
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1
Use official axs.com website and verify URLs carefully to avoid phishing scams.
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2
If accessing accounts or payments, be cautious and use customer service channels for support.
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3
Avoid sharing sensitive info on suspected phishing sites claiming to be axs.com.
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4
Review refund and ticket purchase policies carefully before transacting.
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5
Monitor official news and updates from AXS to stay informed on ongoing issues or legal actions.
Key Evidence & Citations
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Technical and traffic profile of axs.com from SimilarTech
⤷ Details robust tech stack, monthly visits, and leading infrastructure.
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Customer complaints and scam reputation of axs.com on BBB and scam reports
⤷ Summarizes common complaints about account and payment issues.
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Whois and SSL registration data for axs.com
⤷ Confirms domain age and registrar info.
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No flags from Google Safe Browsing
⤷ No malware or phishing risk found.
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News on legal actions and phishing scams concerning AXS
⤷ Details lawsuits and scam threats using the brand.
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