WebVetted
+ New
Site icon

Domain Investigation Report

Report generated: Jan 1, 2026

Export evidence
Preview
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

alltrails.com is a well-established website dedicated to outdoor and hiking enthusiasts, offering trail information, maps, reviews, and photos for over 500,000 trails. It ranks around #3,694 globally with about 10.9 million monthly visits, predominantly from the United States. The site uses reputable technologies and vendors, including Amazon and Google services, to support its operations. Trademark registrations confirm an active and protected brand. There are no indicators of phishing, blacklisting, or crypto-related scams. However, user feedback highlights common issues such as billing disputes, customer support challenges, and occasional inaccuracies in crowd-sourced trail data. Overall, it appears to be a legitimate service with a strong brand presence but has faced complaints mostly related to user experience rather than security or legitimacy.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛡️

Trusted Technical Setup 🛡️

  • Uses Amazon Web Services and Google Analytics.
  • Modern web technologies ensuring stability and reliability.
  • Secure SSL certificate valid until mid-2026.

Strong Brand Protection

  • Multiple USPTO trademarks active under ALLTRAILS.
  • Owned by AllTrails LLC based in San Francisco.
  • Long history of brand registrations since 2009.
⚠️

User Complaints Mainly About Billing and Data

  • Billing disputes and support responsiveness issues reported.
  • Some trail info inaccuracies in crowd-sourced content.
  • No evidence of malicious activity or fraud.

Category Scores

Red Flags & Warnings

  • Multiple user complaints about billing issues, including unauthorized charges and difficulty canceling subscriptions.
  • Reported customer support challenges such as poor responsiveness and unresolved account issues.
  • Some trail information inaccuracies can lead to misleading or unsafe hiking guidance.

Detailed Checks & Insights

0-100 Scale

Technical Infrastructure

Score: 90
Passed

Reason: alltrails.com uses well-known and reliable cloud and analytics services, indicating professional infrastructure.

Traffic and Popularity

Score: 85
Passed

Reason: High global and US traffic ranks with millions of monthly visits confirm site legitimacy and user interest.

Legal and Trademark Status

Score: 90
Passed

Reason: Multiple active trademarks registered to AllTrails LLC demonstrate legal brand protection.

Blacklist and Scam Checks

Score: 95
Passed

Reason: No findings in phishing or crypto scam blacklists; Google Safe Browsing flags no risks.

User Feedback and Community Signals

Score: 65
Passed

Reason: User reports note billing issues and trail inaccuracies but no confirmed fraud or scam.

Your Next Steps

  • 1

    If using their subscription services, carefully review billing terms and monitor charges to avoid unexpected fees.

  • 2

    Rely on multiple sources for trail information due to some reported inaccuracies in the crowd-sourced data.

  • 3

    Use the site and app with awareness of occasional customer support delays as reported by users.

Evidence & Citations

🕵🏻 Keep vetting

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.