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Investigation & Evidence Report

Generated on Jan 19, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Albert.com is a fintech website offering financial tools including budgeting, investing, and cash advances, used by over 20 million people primarily in the United States. The site receives about 1.7 million visits monthly, ranking #28,818 globally. It uses reputable hosting and tech providers like Amazon Web Services and has valid SSL certificates. While the domain is well-established since 1995 and properly maintained, user reviews and complaints highlight issues with unauthorized charges, billing difficulties, and subscription cancellations, despite the app's strong presence on app stores and recognized financial platforms.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Technical Setup 🛡️

  • Domain active since 1995 with consistent DNS and SSL validity
  • Uses Amazon Web Services and Cloudflare for hosting and CDN
  • Traffic of ~1.7M monthly visits mainly from the United States
⚠️

Customer Billing Issues ⚠️

  • Many complaints about unauthorized charges and billing after cancellation
  • Users report difficulty closing accounts and poor customer support
  • No evidence of fraud, but caution is advised when linking bank accounts

Category Scores

Red Flags & Warnings

  • Frequent user complaints about unauthorized billing and difficulty canceling subscriptions indicate potential customer service and billing issues.

Detailed Checks & Insights

0-100 Scale

Domain Technical Quality

Score: 90
Passed

"The domain is established since 1995 with stable DNS and registrar data, showing strong technical infrastructure."

Reason: Uses reputable hosting providers like Amazon and established content delivery networks with valid SSL.

Business Reputation and Complaints

Score: 40
Failed

"While the app is well-rated in some app stores, consumer forum and BBB reviews raise red flags about billing practices and support responsiveness."

Reason: Numerous user complaints detail unauthorized charges and difficulty canceling subscriptions.

Legal and Trademark Status

Score: 85
Passed

"Registered trademarks named Albert are either dead or unrelated to fintech, and no lawsuits involving the domain were found."

Reason: No legal disputes or active conflicting trademarks identified for fintech use.

Blacklist and Safety Status

Score: 90
Passed

"This indicates no detected phishing or scam flags from security monitoring services."

Reason: No blacklisting found in crypto scam or Google Safe Browsing databases.

Your Next Steps

  • 1

    Exercise caution before linking your primary bank account, considering the reports of unexpected withdrawals and billing issues.

  • 2

    Regularly monitor your financial accounts and set transaction alerts to detect unauthorized activity promptly.

  • 3

    Use secondary or virtual payment methods where possible for services linked to Albert.com.

  • 4

    Document all interactions with customer support and consider escalation through BBB or CFPB if billing problems arise.

  • 5

    Before subscribing or committing funds, read recent user feedback on multiple platforms to assess current service quality.

Key Evidence & Citations

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