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Domain Due Diligence

Report for Acinfinity.com

Report Date
November 27, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

AC Infinity operates acinfinity.com, a US-based electronics company specializing in smart growing system components like grow tents and LED lights. The website ranks around 167,000 globally with about 226,000 monthly visitors mainly from the US. Technologies include Bigcommerce for ecommerce and Cloudflare for security. Whois data shows domain registered since 2012 with privacy protection. The company maintains a physical presence in City of Industry, CA, rated 4.4 stars on Google from 156 reviews. Public sentiment is mixed: Trustpilot reviews praise efficient customer service and warranty support, but some customers report product failures and challenges with warranty claims. No evidence of scam or phishing blacklists was found. Overall, acinfinity.com presents as a legitimate business with some noted customer service and product concerns.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

🛡️

Established Domain and Secure Setup

  • Domain active since 2012 with privacy protection.
  • Uses HTTPS with a valid SSL certificate.
  • Standard ecommerce and security technology stack.
📍

Verified Physical Location and Contact

  • Physical address in City of Industry, CA confirmed.
  • High local rating with 156 reviews at 4.4 stars.
  • Multiple verified support emails and phone numbers.
⚠️

Customer Sentiment Mixed

  • Positive feedback on warranty and support on Trustpilot.
  • Complaints about product reliability and warranty disputes exist.
  • Customers report variable service experiences.

Contradictory Signals

Reputation varies by product and individual experience

Signal A: Mostly positive Trustpilot reviews praising customer service

Signal B: Customer complaints about warranty and product issues

Category Scores

Red Flags & Warnings

  • Some customer complaints about difficulty with warranty claims and product reliability.

🔎 Detailed Checks & Analysis

Domain Registration and Ownership

Score: 90/100
Passed

"Long registration history reduces risk of fraud or temporary use."

Reason: Domain acinfinity.com is registered since 2012 with a reputable registrar and uses privacy protection.

Technical Infrastructure

Score: 85/100
Passed

"Use of Bigcommerce, Cloudflare, and Google Analytics support professional setup."

Reason: The website employs industry-standard ecommerce, analytics, and security technologies.

Traffic and Popularity

Score: 85/100
Passed

"Traffic sources are diverse, with search and direct traffic being prominent."

Reason: Monthly visits exceed 220,000 with majority from the US, reflecting active and legitimate audience.

Contact and Business Validity

Score: 90/100
Passed

"Presence of official customer support emails and phone numbers adds trust."

Reason: Business has verified physical address with positive Google reviews and listed contact information.

Blacklist and Scam Reports

Score: 95/100
Passed

"No detected security or reputation flags from automated blacklists."

Reason: No hits on crypto scam blacklists or Google safe browsing risk lists.

Customer Reputation and Complaints

Score: 60/100
Failed

"Notable complaints on warranty handling and product longevity should be considered."

Reason: Mixed customer reviews indicate some issues with product quality and customer service.

Your Next Steps

  • 1

    Review product-specific customer feedback before purchasing to assess quality and service experiences.

  • 2

    Contact official support channels using provided emails (support@acinfinity.com) or phone ((626) 923-6399) if assistance is needed.

  • 3

    Verify product warranties and return policies directly on the company's website.

  • 4

    Monitor updates on independent review sites like Trustpilot for evolving customer sentiments.

Evidence & Citations

🕵🏻 Keep investigating

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