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Domain Due Diligence

Report for Acer.com

Report Date
October 8, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Verdict: ✅ Safe. acer.com is the official Acer corporate site: the domain is registered in 1994 to Acer Incorporated (Taiwan), the site gets roughly 7 million visits/month, and it uses enterprise CDNs, trusted payment processors, DKIM/SPF and a valid wildcard SSL certificate. There are documented customer-service and warranty complaints (BBB/forum threads and some class-action history), so treat after-sales issues with normal caution. For browsing and purchases prefer the site’s regional store pages, verify HTTPS, and use a card or payment method with buyer protection.

Confidence Score
87%

Risk Insights

🌐

Global brand with high traffic

  • About 7M visits/month and a global rank near 7,700.
  • Primary traffic via search and direct navigation.
  • Matches expectations for an official manufacturer site.

Contradictory Signals

Site looks authentic and technically well-run, but users report after-sales friction; legitimacy is high while post‑purchase experience may vary.

Signal A: Strong technical and identity signals (WHOIS, SSL, CDNs)

Signal B: Multiple customer-service and warranty complaints

Category Scores

Red Flags & Warnings

  • Multiple customer complaints and some class-action litigation related to warranties, repairs and product issues — expect possible after-sales friction.

🔎 Detailed Checks & Analysis

WHOIS / Domain identity

Score: 95/100
Passed

"Registered 1994 to "Acer Incorporated" in Taiwan, WHOIS and registrant fields populated; registrar is Eurodns S.A. — this is a strong identity signal."

Reason: Domain is long‑lived and registered to Acer Incorporated; registrant contact data and organization match the corporate entity.

Traffic & popularity (SimilarWeb / Alexa)

Score: 88/100
Passed

"SimilarWeb and SimilarTech report ~7 million monthly visits, primary traffic from search and direct sources; engagement metrics are typical for a manufacturer portal."

Reason: High monthly visits (~7M) and global rank in the ~7k range indicate an active official site, not a low‑traffic scam page.

Tech & infrastructure

Score: 92/100
Passed

"Observed Akamai, CloudFront, CloudFlare, Digicert, Adyen, PayPal and other enterprise vendors in the tech fingerprint."

Reason: Enterprise CDNs (Akamai), security tools and major payment processors observed — consistent with a professionally managed e‑commerce site.

Contact details & social presence

Score: 85/100
Passed

"Multiple official emails (e.g., privacy.officer@acer.com), phone numbers and social links (Facebook, Twitter, LinkedIn) were scraped from site pages and store/contact pages."

Reason: Public support emails, phone numbers and verified social accounts are present and consistent with corporate listings.

Blacklist / phishing checks

Score: 98/100
Passed

"Scanners returned no matched threats; no Safe Browsing warnings or crypto blacklist flags for the domain."

Reason: No hits on Google Safe Browsing and crypto scam scanners — low immediate technical risk.

Trademark / impersonation (USPTO)

Score: 90/100
Passed

"USPTO search returned no direct hits for the query used; this is not a definitive global trademark clearance but shows no obvious USPTO conflict."

Reason: No conflicting trademark results found for the query used, reducing the chance this is an impersonation site.

Media & news signals

Score: 80/100
Passed

"Multiple recent news items (product launches, earnings, PR) reference Acer and link to official channels; news supports brand activity but does not negate user complaint signals."

Reason: Recent press coverage and product reviews reference Acer and its official channels, supporting legitimacy.

Your Next Steps

  • 1

    Confirm you are on the exact domain "acer.com" (check the browser address bar, HTTPS lock, and certificate details) before entering payment or personal data.

  • 2

    Use a credit card or a payment method with buyer protection (PayPal, card dispute options) to limit exposure if there's an order/refund dispute.

  • 3

    Save order confirmations, screenshots of product pages/prices, and contact records; if you hit a problem, escalate via Acer’s listed phone/email and file with your bank or consumer protection if unresolved.

Evidence & Citations

🕵🏻 Keep investigating

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