Accredo.com (Domain) Investigation Report
Generated on Feb 15, 2026
Why we think so?
Accredo.com is operated by Accredo Health Group, a specialty pharmacy focusing on patients with complex and chronic health issues such as cancer and HIV. The website attracts over 500,000 monthly visits predominantly from U.S. users. The domain is well-established since 1997 and uses robust technology and security standards, including SSL certification by DigiCert. Its ownership is linked to Express Scripts, a reputable pharmaceutical services company. Multiple U.S. trademark registrations for 'ACREDO' reflect its brand legitimacy. However, user reviews reveal significant dissatisfaction, citing delayed prescriptions, poor customer service, and high costs leading many patients to seek alternatives. Accredo has a history of legal challenges, including a $60 million 2015 fraud settlement involving kickback schemes with Novartis. The Better Business Bureau rates the company as A- but notes it is not accredited due to poor complaint responses. Current online safety checks report no phishing or scam flags. Overall, accredo.com shows valid business credentials but ongoing negative customer feedback and past legal issues suggest caution for users depending on its services.
Risk Insights
Established Business with Legitimate Brand
- Domain active since 1997 with valid SSL
- Multiple USPTO trademarks owned by parent company
- Physical pharmacy locations and public contact info
Customer Service Issues & Legal Risks
- Hundreds of negative reviews citing delays and errors
- Past $60M fraud lawsuit settlement involving kickbacks
- Ongoing antitrust class action litigation
No Active Scam or Phishing Flags
- No blacklists from crypto scam or Google Safe Browsing
- Technical infrastructure appears secure and standard
Category Scores
Red Flags & Warnings
- Numerous customer complaints report serious service issues: delayed medications, billing errors, and lack of responsiveness.
- Past $60M fraud settlement for illegal kickbacks and inadequate patient information on drug risks.
- BBB notes non-accreditation due to unaddressed complaints despite an overall A- rating.
Detailed Checks & Insights
0-100 Scale
Domain Technical and Traffic Signals
Score: 80
Domain Technical and Traffic Signals
"Strong technical setup and measurable user engagement support legitimate operation."
Reason: The website is established since 1997, with a valid SSL and over 500,000 monthly visitors mostly located in the U.S.
Trademark and Brand Verification
Score: 90
Trademark and Brand Verification
"Verified trademarks reduce risk of brand impersonation or fakes."
Reason: Multiple live USPTO trademarks confirm Accredo's brand presence and ownership by Express Scripts.
Customer Feedback and Reputation
Score: 25
Customer Feedback and Reputation
"Negative user experiences diminish trust and raise caution."
Reason: Customer reviews indicate widespread dissatisfaction with slow service, errors, and poor support.
Legal and Compliance Issues
Score: 40
Legal and Compliance Issues
"History of legal disputes warrants caution for relying on service."
Reason: Past $60 million fraud settlement for kickbacks and ongoing class actions highlight legal risks.
Security and Scam Indicators
Score: 70
Security and Scam Indicators
"No active scam flags detected in technical security checks."
Reason: No current phishing or crypto scam blacklisting found; SSL is valid.
Business Validity and Contact Transparency
Score: 75
Business Validity and Contact Transparency
"Contact transparency supports business legitimacy."
Reason: Clear contact information and physical pharmacy locations were identified.
Your Next Steps
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1
If considering using Accredo pharmacy services, carefully review customer feedback for risks of delays and poor support.
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2
Explore alternative specialty pharmacies or pharmacies recommended by your healthcare provider.
-
3
Check prescription coverage and costs through your insurance to avoid unexpected charges.
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4
Monitor product and service updates and legal news related to Accredo for any emerging concerns.
Key Evidence & Citations
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Accredo Technology and Traffic Analysis
⤷ Valid SSL, 500k+ monthly visits, mostly US-based users.
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USPTO Trademark Records for ACCREDO
⤷ Multiple live trademarks owned by Accredo Health Group and affiliates.
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Customer Reviews and Complaints on Accredo.com
⤷ Complaints about service delays, poor support, billing errors.
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2015 $60M Fraud Settlement with Novartis
⤷ Settlement due to kickback scheme and patient risk under-disclosure.
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Better Business Bureau Profile for Accredo Health Group
⤷ Rated A- but not accredited due to complaint handling
📌 More checks:
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