Domain Investigation Report
Report generated: Dec 19, 2025
account.humana.com
http://account.humana.comWhy we think so?
account.humana.com is the official member login portal for Humana, a major U.S. health insurance company. It sees nearly 4.8 million monthly visits, mostly from U.S. users, indicating substantial legitimate usage. The domain uses valid DigiCert SSL certificates and redirects properly within Humana's domain infrastructure. Trademark checks confirm Humana Inc. holds multiple live trademarks, supporting authenticity. However, user reviews highlight frequent complaints about site access, technical glitches, and customer service delays, which could affect user experience. No scam blacklists or phishing reports are linked to this exact domain, but there are recurring scam attempts involving Humana-branded phishing and billing fraud elsewhere. Humana advises verifying URLs carefully and recommends accessing accounts only via official channels. Recent news shows active updates and company presence in the healthcare space. There are no lawsuits directly involving this subdomain, though Humana has some unrelated legal disputes.
Risk Insights
Trusted Official Health Portal
- Valid SSL certificates issued by DigiCert.
- Multiple trademarks for Humana confirm legal brand ownership.
- Site serves nearly 5 million monthly visitors, mostly US-based.
User Experience Challenges
- Frequent complaints of login problems and slow customer support.
- Billing and account confusion issues reported by consumers.
- No evidence these issues indicate fraud, but usability suffers.
Category Scores
Red Flags & Warnings
- User complaints about persistent technical glitches and poor customer service response on the portal.
- Numerous consumer complaints of billing disputes and account confusion reported on BBB, although not directly implicating the domain's legitimacy.
Detailed Checks & Insights
0-100 Scale
Domain Traffic and Engagement
Score: 90
Domain Traffic and Engagement
Reason: Significant legitimate traffic demonstrates active and real usage.
SSL and Technical Security
Score: 95
SSL and Technical Security
Reason: Domain uses valid DigiCert SSL certificate ensuring secure connections.
Brand Trademark Verification
Score: 85
Brand Trademark Verification
Reason: Multiple live trademarks for Humana registered by the company.
Blacklist and Scam Database Checks
Score: 95
Blacklist and Scam Database Checks
Reason: No blacklist or scam flags detected for this domain.
Customer and Consumer Complaints
Score: 50
Customer and Consumer Complaints
Reason: Persistent user complaints about login failures and poor support response.
Legal and Dispute Records
Score: 90
Legal and Dispute Records
Reason: No lawsuits reported directly related to this domain.
Your Next Steps
-
1
Always access your Humana account by typing https://account.humana.com directly into your browser instead of clicking links in emails or messages.
-
2
Verify emails come from official @humana.com addresses and watch out for phishing attempts requesting personal or payment information.
-
3
If you experience login or billing problems, contact Humana customer support using verified phone numbers or official website channels.
-
4
Report any suspected fraud or unusual activity on your Humana account through Humana's official fraud reporting page.
-
5
Keep your browser and security software updated to reduce risk from malicious sites or attacks.
Evidence & Citations
-
SimilarWeb Traffic and Engagement Data for account.humana.com
Data shows nearly 4.8 million monthly visits in Nov 2025, mostly from the US, with typical engagement metrics.
-
USPTO Trademark Registry for Humana
Multiple active trademarks for 'Humana' owned by Humana Inc. confirming brand legitimacy.
-
Google Safe Browsing and Crypto Scam Blacklist Checks
No risk or blacklist entries found for account.humana.com.
-
Consumer Reviews and Complaints on Humana Member Portal
Reports detail repeated access and billing issues affecting user experience.
-
Humana Fraud and Abuse Information
Company warnings to help members avoid scams and verify legitimate communications.
🕵🏻 Keep vetting
Run another instant due diligence scan on any domain. Verify before you subscribe or shop!
25 Common Website Scams & How To Avoid Them »Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages
Scam Encyclopedia »Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.
Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.