Domain Investigation Report
Report generated: Jan 6, 2026
account.fairstone.ca
http://account.fairstone.caWhy we think so?
The website account.fairstone.ca is an online portal for managing personal loan accounts linked to Fairstone Financial Inc., a company based in Montreal, Canada. It receives about 277,000 visits monthly, mainly from Canada, with moderate engagement metrics and a 38% bounce rate. The site uses valid SSL certificates issued by Amazon and resolves to several IP addresses hosted securely. Contact info includes official email and phone numbers found directly on the site, plus verified social media links. Trademark searches show multiple historical and current registrations for "Fairstone," with the latest owned by Fairstone Financial Inc., confirming brand legitimacy. There are no listings of the domain on crypto scam or Google Safe Browsing blacklists. However, customer complaint data reveals frequent issues with payment processing, billing errors, delays in account management, and poor customer support responsiveness. Fairstone holds an A+ Better Business Bureau rating but faces numerous unresolved complaint cases, mainly concerning account errors and credit reporting disputes. No direct fraud or scam allegations against this site have been found, although complaints about service quality and account handling are significant. Users should carefully verify the domain and exercise caution with personal information, contacting Fairstone through official channels for support.
Risk Insights
Legitimate Brand and Domain Setup 🛡️
- Valid SSL and multiple IPs indicate stable hosting.
- Multiple trademarks confirm brand authenticity.
- Social media and contact data are consistent with official company.
Customer Service and Billing Complaints
- Many complaints about payment processing and billing accuracy.
- Issues with credit reporting and account management persist.
- BBB rating high, but complaints remain unresolved for some users.
Category Scores
Red Flags & Warnings
- High volume of customer complaints about billing errors, payment processing, and poor customer service.
Detailed Checks & Insights
0-100 Scale
Domain and Technical Infrastructure
Score: 85
Domain and Technical Infrastructure
"Domain resolves to multiple IPs, uses Amazon SSL, and has steady traffic mostly from Canada."
Reason: Valid SSL certificate issued recently and multiple A records confirming stable hosting.
Traffic and Engagement Metrics
Score: 80
Traffic and Engagement Metrics
"Bounce rate around 38%, with approximately 3.6 pages per visit and almost 3 minutes average time on site."
Reason: Consistent monthly visits over 270,000 and moderate engagement metrics indicate active usage.
Contact Information Validity
Score: 80
Contact Information Validity
"Phone number 8553888604 and email fairstone640033@fairstone.ca verified on multiple pages."
Reason: Contact emails and phone appear on official site; social media links match company profiles.
Trademark and Brand Checks
Score: 85
Trademark and Brand Checks
"Recent trademark active and brand ownership confirmed, supporting legitimacy."
Reason: Multiple trademark registrations for 'Fairstone' exist, including one by Fairstone Financial Inc. in Canada.
Blacklist and Scam Listings
Score: 90
Blacklist and Scam Listings
"Domain is clean from known scam or phishing blacklists."
Reason: No matches on crypto scam or Google Safe Browsing blacklists.
Customer Complaint Analysis
Score: 40
Customer Complaint Analysis
"Significant complaints documented despite A+ BBB rating, indicating service quality issues."
Reason: Numerous unresolved BBB complaints about billing, payment posting errors, and poor customer support.
Your Next Steps
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1
Verify you are visiting the official site carefully by checking the domain spelling and SSL certificate.
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2
Avoid sharing sensitive or banking information unless you are sure of the site's authenticity.
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3
Contact Fairstone directly via official phone or email to resolve any account issues.
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4
Monitor your credit reports if you are a Fairstone customer for any reporting errors.
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5
Look up user reviews and BBB complaint resolutions to assess service reliability before proceeding.
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6
Consider alternative loan or financial services if persistent issues remain unresolved.
Evidence & Citations
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SimilarWeb traffic analytics for account.fairstone.ca
Provides detailed traffic volume, geography, bounce rate, and engagement statistics.
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Website contact details scraped from account.fairstone.ca
Contains official emails, phone numbers, and social media links appearing on the site.
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USPTO trademark search for 'Fairstone'
Shows multiple historical and current trademarks owned related to Fairstone brand.
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Crypto Scam Sniffer domain safety check
No blockchain or crypto-based scam listings found for the domain.
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Better Business Bureau complaints and reviews for Fairstone
Documents frequent customer complaints about billing and customer service despite A+ rating.
📌 More checks:
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