Ebay Due Diligence
Report for Eb0516
Why we think so
This listing is for a 'Sherma Singing Pilgrim Mug' inspired by Hollow Knight: Silksong, offered by eBay seller eb0516. The seller has a high positive feedback score (99.3%), has sold nearly 300 of this item, and is based in Little Rock, Arkansas. No authoritative reports, scam complaints, or widespread counterfeit issues have been found for this seller or this product. Pricing is slightly below the only other known legitimate option (on Etsy), but not so low as to raise immediate red flags. However, this mug appears to be unbranded, and there is no official licensing; most Hollow Knight: Silksong merchandise sold online is fan-made. The seller does not accept returns, which could be inconvenient if issues arise, but buyers remain protected by eBay's Money Back Guarantee policy for 'item not as described' or suspected counterfeit. Overall, no strong evidence suggests this listing is a scam, but as with all unlicensed fan merchandise, expect a fan-made—not official—product. 🛡️
Risk Insights
Strong Seller Reputation
Buyer's Risk: Fan-Made, Unbranded Item
Return Policy
Contradictory Signals
While seller reputation is good, zero returns and unofficial merchandise nature could disappoint buyers seeking official products or flexible returns.
Signal A: Strong seller feedback with no scam complaints found
Signal B: Does not accept returns and product is unbranded
Category Scores
Red Flags & Warnings
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Product is listed as 'unbranded,' and no Hollow Knight: Silksong official mugs are known to exist; expect a fan-made item, not officially licensed.
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Seller does not accept returns, meaning any post-sale issues must be handled through eBay's protection, not with the seller directly.
🔎 Detailed Checks & Analysis
Seller reputation and account history
Seller reputation and account history
"Long sales history and positive feedback profile are strong signs the seller is established and low-risk."
Reason: The seller has a 99.3% positive feedback score on eBay and nearly 300 sales of this item without any history of scams or disputes.
Review and feedback authenticity
Review and feedback authenticity
"No watchdog or independent complaints reference eb0516 for manipulation, which supports authenticity."
Reason: External sources and feedback analysis reveal no patterns of fake reviews or complaints about fake/counterfeit products.
Product legitimacy and risk of counterfeiting
Product legitimacy and risk of counterfeiting
"No official Hollow Knight mugs exist, but fan-made goods are common for this type of video game property; the price and presentation are reasonable."
Reason: Product appears fan-made and unlicensed, but this is typical for Hollow Knight mugs. No signs point to it being misleading or counterfeit.
Listing content and transparency
Listing content and transparency
"Shipping cost and terms are standard; no signs of evasive or suspicious listing language."
Reason: Clear product images, realistic description, and the seller clearly lists the item as unbranded.
Business/return policy alignment with platform norms
Business/return policy alignment with platform norms
"Buyers are still protected if the item is misrepresented but can't return for buyer's remorse."
Reason: Seller does not accept returns, which is less consumer-friendly, but is allowed and eBay's Money Back Guarantee still applies for items not as described.
Legal and licensing compliance
Legal and licensing compliance
"Risk is low for buyers, but be aware this is not a licensed item from Team Cherry."
Reason: Listing is for unbranded, likely unofficial merchandise using a video game character, which is common but technically a gray area legally.
Your Next Steps
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1If you purchase, pay only through eBay-approved methods (PayPal, Venmo, card) to maintain buyer protection.
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2Review the seller’s feedback profile before purchase, noting any negative comments related to quality or delivery.
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3If issues arise (e.g., item not as described, suspected fake), open an 'item not as described' case via eBay promptly to access the Money Back Guarantee.
Evidence & Citations
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ebay listing details and seller stats
Shows sales count, price, seller feedback, and return policy.
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public scam/complaint search: eb0516
No scam or counterfeit allegations found in public web and complaint forums.
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Price comparison - Etsy
Price slightly lower on eBay but not suspiciously so.
🕵🏻 Keep investigating
Verify if a Ebay seller is safe to buy from: detect counterfeits, fake reviews and red flags.
Scam types: Investigate eBay electronics listings that never deliver; Spot counterfeit luxury goods online
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