Ebay Due Diligence
Report for Rethomes
Why we think so
This listing offers Sony WH-1000XM4 headphones from the eBay seller "rethomes" at $149.99 MXN, located in Houston, Texas. While the product page includes clear images, a full specifications list, and new-item labeling, there are concerning gaps: the seller has a feedback score of zero and no public store reputation, which is highly unusual after 75 recorded sales. The price is far below typical market value for this model—legitimate sellers in Europe list prices between 101€ and 299€, yet 149.99 MXN (~$9 USD) is not realistic. The listing mentions "No returns," further limiting buyer protection. There is no public evidence linking "rethomes" to fake reviews or counterfeits, but these risk signals outweigh the positives. 🛑 Verdict: This listing is exceptionally risky, with multiple red flags suggesting either a scam or counterfeit risk. Use extreme caution and avoid purchasing unless clear, independent verification appears.
Risk Insights
Unrealistic Pricing
No Verified Feedback for High Seller Volume
No Returns Accepted
Contradictory Signals
Photos and details might be copied from legitimate sources to create a false sense of trust.
Signal A: Listing uses plausible photos/specs consistent with real Sony product.
Signal B: Pricing and seller history are highly inconsistent and align with scam indicators.
Category Scores
Red Flags & Warnings
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Zero feedback score after 75 claimed sales is a major inconsistency that strongly indicates non-genuine or fake transactions.
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The listing price is over 90% below even the lowest legitimate offers found in online price searches—suggesting either a bait-and-switch or counterfeit scam.
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Seller does not accept product returns, removing standard buyer protection against non-delivery or fakes.
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No seller badges, no verified store infrastructure, and no sales history on their eBay profile page, which are key trust indicators.
🔎 Detailed Checks & Analysis
Seller has established eBay feedback history (positive rating, high volume, detailed feedback)
Seller has established eBay feedback history (positive rating, high volume, detailed feedback)
"A real seller with this sales volume should have accumulated reviews; the lack of any hints at fake or manipulated activity."
Reason: Seller feedback is zero despite 75 recorded sales—highly abnormal and a key scam indicator.
Listing price is plausible and within reasonable range for item type and condition
Listing price is plausible and within reasonable range for item type and condition
"Such underpricing is almost never legitimate, especially for high-end brands like Sony."
Reason: Price is drastically below all reputable sources; Sony WH-1000XM4 headphones rarely sell new for under $100, let alone $9.
Listing contains original product images, specs, and non-vague description
Listing contains original product images, specs, and non-vague description
"The images and technical specs match up with official Sony product descriptions."
Reason: Several unique photos and specifications suggest effort in presenting a real product; but possible photo theft cannot be ruled out.
Seller profile and store show long-term, legitimate commercial presence
Seller profile and store show long-term, legitimate commercial presence
"Trustworthy eBay merchants invest in their profiles and earn badges over time; this account lacks those indicators."
Reason: No filled-out store, seller badges, or extended sales or feedback history present.
Return, shipping, and payment policies offer standard consumer protection
Return, shipping, and payment policies offer standard consumer protection
"Most reliable eBay listings for pricey items include a minimum 30-day return policy."
Reason: Seller offers no returns, reducing standard eBay or consumer recourse for fake products or non-arrival.
External web search finds positive history (no scam/counterfeit/complaint reports)
External web search finds positive history (no scam/counterfeit/complaint reports)
"The absence of complaints is not proof of legitimacy if no positive history can be found either."
Reason: No public scam reports were found, but also no evidence supporting the seller's authenticity or positive reputation.
Listing details (location, fulfillment, product specs) are coherent and normal
Listing details (location, fulfillment, product specs) are coherent and normal
"There are no obvious mismatches in stated location, features, or technical descriptions."
Reason: Listing location (Houston, TX), product specs, and shipping/payment methods appear internally consistent.
Your Next Steps
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1Do not purchase from this listing; seek out sellers with high feedback (98%+), transparent sales records, and legitimate pricing.
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2If you want a Sony WH-1000XM4, cross-check the seller's profile on eBay by looking for badges, extensive feedback, and store activity.
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3If you have already purchased: file a complaint/dispute with eBay immediately and contact your payment provider to block or reverse charges.
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4Consider reporting this listing to eBay as suspicious for further investigation.
Evidence & Citations
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eBay product listing – Sony WH-1000XM4 (rethomes)
Review of raw listing for pricing, seller feedback, and listing images/specs. Major inconsistencies present.
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eBay seller profile: rethomes
Seller does not have visible store reputation, badges, or feedback—suggesting either a new or suspect account.
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eBay/counterfeit verification and price comparison, Sony WH-1000XM4
Market price research confirms legitimate pricing far above this listing; eBay scam criteria outlined.
🕵🏻 Keep investigating
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