Ebay Due Diligence
Report for EXBOX-AUS
Why we think so
This listing offers Sennheiser Momentum 4 Wireless Over-Ear Noise Cancelling Headphones from eBay seller EXBOX-AUS for AUD 259. The item is described as 'used - like new' with original packaging and accessories. EXBOX-AUS maintains a near-perfect 99.9% feedback score. There is no evidence of counterfeit products or fake reviews in public records tied to this seller. The listing has over 1,900 units sold, 19 recent reviews averaging 4.9 stars, and typical payment protections are available (PayPal, credit card, Google Pay). The price is reasonable compared to global markets for used units. The seller does not accept returns, and inventory is currently sold out. Based on the evidence, this seller and listing appear legitimate and reliable, but always check physical condition and be aware of the no-return policy. 🛡️
Risk Insights
Strong Seller Reputation
No Returns Accepted
Contradictory Signals
Solid reputation reduces risk overall, but buyers trade off recourse for minor claims.
Signal A: Seller has high volume of positive feedback and a clean public record.
Signal B: No returns are accepted, and buyers may face hassle resolving minor disputes.
Category Scores
Red Flags & Warnings
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No returns accepted. This is standard for used items but limits buyer recourse if the item is not as described.
🔎 Detailed Checks & Analysis
eBay seller feedback and complaint history
eBay seller feedback and complaint history
"High volume of legitimate sales (1,900+ for this item) and positive reviews support commercial integrity."
Reason: EXBOX-AUS has a 99.9% feedback score on eBay and no documented history of fraud, fake reviews, or counterfeit goods.
eBay product listing and consistency
eBay product listing and consistency
"The description and images provide enough detail for buyers to evaluate condition. No evidence of deceptive practices."
Reason: The listing clearly describes the product as used and includes original packaging. Product images align with official Sennheiser visuals.
Market price compared to other legitimate sellers
Market price compared to other legitimate sellers
"Comparable listings from Walmart, Amazon align with this pricing for used/like new condition."
Reason: Price (AUD 259) matches market rates for used units and does not trigger underpricing red flags.
Return and buyer protection policy
Return and buyer protection policy
"Standard for many used sales, but buyers lose convenience if the item has cosmetic or minor description issues."
Reason: The listing says no returns are accepted, which can be risky, but eBay and PayPal offer payment protection for items not as described.
External complaints or scam flags
External complaints or scam flags
"EXBOX-AUS is not named in any major community or regulator alerts."
Reason: Searches of scam reports, fake review complaints, and eBay forums found no red flags about EXBOX-AUS.
Your Next Steps
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1Review product photos and seller notes for signs of wear or missing components.
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2Check the eBay listing's detailed feedback and review thread for recent buyer comments.
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3Save a copy of your transaction and communication in case any disputes arise.
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4If condition or authenticity issues arise, use eBay's Money Back Guarantee promptly.
Evidence & Citations
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EXBOX-AUS eBay Storefront
EXBOX-AUS has a 99.9% positive feedback score. The store page provides sales history and feedback details.
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eBay Product Listing for Sennheiser Momentum 4 (Used)
The listing displays item details, seller information, payment/return policies, and review history.
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Public Complaints About eBay Counterfeits
Broader reports of counterfeiting on eBay Australia, but EXBOX-AUS is not named or implicated.
🕵🏻 Keep investigating
Verify if a Ebay seller is safe to buy from: detect counterfeits, fake reviews and red flags.
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