Local Store Due Diligence
Report for Maxpro LLC
Why we think so
Maxpro LLC, operating as PowersportsMax.com, is a California-based business that sells powersports vehicles and parts. The company is active and properly registered, with a business address at 9448 Rush St, South El Monte, CA. However, its public reputation is poor. Google Maps reviews average just 2 stars from almost 400 reviewers, and the Better Business Bureau gives it an "F" rating, citing nearly 50 complaints in three years, with many going unanswered. Recurring issues reported include defective products, extremely poor customer service, and difficulty obtaining refunds or repairs. In 2025, Maxpro LLC was fined $50,000 by Louisiana authorities for unlicensed vehicle sales. While some customers report positive experiences, the negative feedback is widespread and consistent, with many users advising others to avoid the company. The website and physical operation appear genuine—not an outright scam—but ongoing consumer, regulatory, and quality problems make this business high-risk for buyers. 🛑
Risk Insights
Active legal company (but troubled)
Intense volume of customer complaints
Genuine business operation—not a scam site
Contradictory Signals
Business exists and operates legitimately, but consistent quality and compliance failures create major risks for buyers.
Signal A: Company has an active legal registration, visible address, and long-lived website.
Signal B: Severe volume of negative reviews, unresolved complaints, and state regulatory fines.
Category Scores
Red Flags & Warnings
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Dozens of unresolved consumer complaints, fines for unlicensed sales, and lawsuits over warranty and refund refusals are documented.
🔎 Detailed Checks & Analysis
Business registration and licensing
Business registration and licensing
"Business details, LLC document number, and address all check out."
Reason: Maxpro LLC is registered and in good standing in California, with a clear principal address. The business has also registered trademarks for its brands.
Google Maps and reputation/reviews
Google Maps and reputation/reviews
"Sampled reviews repeatedly refer to defective vehicles, unresponsive emails, persistent refunds/returns trouble, and lack of meaningful aftersales support."
Reason: Heavy volume of recent negative reviews and lasting 2-star rating show chronic product and support issues.
Legal and regulatory record
Legal and regulatory record
"Fined for unlicensed sales in LA; other lawsuits center on warranty and refund refusals."
Reason: Recent $50,000 state fine and recurring small claims litigation point to violations and unresolved disputes.
Website authenticity and technical checks
Website authenticity and technical checks
"WHOIS and crypto blacklists are clean. Infrastructure is typical of established web retailers."
Reason: Domain is long-standing, secure (valid SSL), and not present on scam or phishing lists.
Content accuracy and contact accessibility
Content accuracy and contact accessibility
"Phone/email published; many users report these channels are ignored or ineffective."
Reason: While contacts are published and match state records, customer experience shows a pronounced failure to provide effective support.
Product/Service compliance with safety rules
Product/Service compliance with safety rules
"Confirmed in BBB, Google, and court records."
Reason: Several complaints allege youth vehicles do not meet federal/state safety disclosure or regulation requirements.
Your Next Steps
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1If you are considering buying from Maxpro LLC or PowersportsMax.com, research recent reviews and BBB complaints before proceeding.
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2Avoid purchasing youth vehicles or products needing legal documentation unless you can independently verify compliance and support.
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3If you have unresolved issues with this business, document your case carefully and consider filing a BBB complaint or pursuing small claims court.
Evidence & Citations
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Maxpro LLC - BBB profile
Details on complaint history, BBB rating, and resolved/unresolved grievances.
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Louisiana Motor Vehicle Commission Minutes (May 2025)
Official record of $50,000 regulatory fine for Maxpro LLC.
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Google Maps Listing for Maxpro LLC
Review scores and business details. See raw listing for negative user experiences.
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California Business Registry – Maxpro LLC
Registration and good standing status.
🕵🏻 Keep investigating
Run a background check on any Vendor / Contractor before you patronise them.
Scam types: Vet home repair inspection offers; Investigate wedding vendors before paying deposits; Check ticket brokers posing as local businesses
Read playbook →Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.
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