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Local Store Due Diligence
Report for Zone Pest Solutions

Report Date January 18, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Zone Pest Solutions is a well-established, family-owned pest control and HVAC service provider based in Buford, GA. The company has been in business since 1996 and operates under Zone Home Solutions, LLC, led by president Greg Holley (who also serves as president of the Georgia Pest Control Association). Zone Pest Solutions boasts robust public credentials including an A+ Better Business Bureau rating and is certified as an NPMA Quality Pro member. Customer satisfaction is notably high—Zone averages a 4.8-star rating from 189 Google reviews and over 2,500 five-star ratings across major platforms. Reviews consistently highlight the professionalism and expertise of their technicians, responsive customer service, and transparency in pricing. The company addresses complaints directly and demonstrates a strong record of making things right when rare service issues occur. Website security checks and external web safety scans (including Google Safe Browsing and crypto scam lookups) found no digital risks or signs of fraud. The Zone Pest website uses valid up-to-date SSL and shows no blacklist flags. No trademark or business name conflicts were found. Overall, Zone Pest Solutions stands out for reliability, transparency, and operational legitimacy. 🛡️

Confidence Score
98%

Risk Insights

🏅

Local Favorite with High Trust Scores

4.8-star Google rating from 189 reviewers
Over 2,500 five-star reviews across platforms
A+ BBB accredited since 1997
👤

Proven Leadership & Verified Ownership

Owned by Greg Holley, state association president
Registered as Zone Home Solutions, LLC (since 1996)
Full ownership and licensing transparency
🔒

Technical Safety Up to Standard

Current SSL and DNS records verified
No blacklist or scam warnings
Official website is secure
👍

Exemplary Complaint Resolution

Very few complaints for business size
Proactive response and issue resolution
Transparent policies and warranties

Contradictory Signals

The only noted negative is a single service error with quick correction. This is not a material contradiction, but reflects the reality of any service business.

Signal A: No formal scam/complaint history or legal actions

Signal B: One legitimate but isolated review complaint, fully resolved

Category Scores

Identity 100/100
Reputation 95/100
Technical 97/100
Content 90/100
Legal 98/100
Business Validity 99/100

Red Flags & Warnings

  • One documented complaint involved a brief miscommunication about the number of bait boxes installed. The company acknowledged and resolved the issue promptly.

🔎 Detailed Checks & Analysis

Google Maps listing matches business address, phone, and website

Score: 100/100
Passed

"No inconsistencies found between public records and the business's online presence."

Reason: Address (4922 Summer Oak Dr, Buford, GA), phone (+1 770-904-5432), and website all align across Google, the company site, BBB, and other trusted sources.

Ownership, licensing, and business registration are public and verifiable

Score: 100/100
Passed

"No evidence of hidden or ambiguous ownership or fake registrations."

Reason: President Greg Holley is listed on multiple authoritative platforms (BBB, company site, industry associations), company is active as Zone Home Solutions, LLC.

No evidence of scam, fraud, or legal disputes in news or review sites

Score: 98/100
Passed

"Company demonstrates transparent response to critique and rare error correction."

Reason: No verified scam or legal actions found; over 2,500 five-star ratings present, and complaints are rare and resolved.

Technical trust: SSL, DNS, Safe Browsing, crypto scam checks

Score: 97/100
Passed

"No digital hygiene issues detected."

Reason: All web/digital trust checks pass: current SSL certificate, no blacklists, valid domain config.

Trademark or name conflicts (USPTO/search)

Score: 98/100
Passed

"Reduces impersonation or business confusion risk."

Reason: No active or pending federal trademark conflicts found for 'Zone Pest Solutions' at USPTO.

Business operational status (open/closed, recent activity)

Score: 100/100
Passed

"No evidence of closure, inactivity, or abandonment."

Reason: Business is actively operating, with updated opening hours and frequent customer reviews as recent as 2 months ago.

Your Next Steps

  • 1
    If you're considering a service, confirm details directly via the company's official website (https://www.zonepest.com) or phone (+1 770-904-5432), matching to the listed Google address.
  • 2
    For unusually large contracts, you may request written estimates or review the company's "Make it Right Guarantee" for extra peace of mind.
  • 3
    Address and business hours should match the Google Maps listing (4922 Summer Oak Dr, Buford, GA 30518; Mon–Sat 8AM–7PM, Sun 9AM–5PM).
  • 4
    If any red flags or discrepancies appear in communications, do not share sensitive data until confirming credentials through official sources.

Evidence & Citations

🕵🏻 Keep investigating

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