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OpenSooq.com 360° Intelligence

Report Date: Feb 24, 2026
Risk Level: Moderate
Vet New Site

Executive Summary

Global Rank

#1,851

Monthly Visits

~23.18M

Avg Duration

3m 4s

Pages/Visit

5.18

Strategic Overview

Business Moats

Regional brand leadership and high user traffic in MENA, Localized platforms and language support, Established mobile and web ecosystem, Investor backing from major regional funds.

Market Headwinds

User trust undermined by scam/fraud prevalence, Challenging moderation at scale in multi-country footprints, Intense competition from global ecommerce and local classified startups, Exposure to shifting regulatory environments in target geographies.

Our Verdict

Business Quality Good
Operational Security Moderate
Brand & Legal Good
Reputation Moderate

Upside & Downside Analysis

The Bull Case

3 Points
🌍

Leading Classifieds Platform in MENA

  • OpenSooq attracts over 23 million monthly visits and ranks in the global top 2,000 sites.
  • Strong presence in Saudi Arabia, Egypt, UAE, Oman, and Iraq.
  • Serves over 65 million regional users via web and mobile apps.
💰

Proven Monetization and Funding

  • Reported annual revenue between $15–25M with sustained YoY growth.
  • $24M+ in funding raised with notable investors like Saudi Jordanian Investment Fund and iMENA Group.
  • Ongoing expansion across markets and product categories.
🛡️

Moat Through Localization

  • Heavy focus on Arabic language markets, customized features for local buyers/sellers.
  • Physical offices and teams in 8+ countries ensure regulatory compliance and market fit.

The Bear Case

3 Points
⚠️

Fraud/Security Issues Impact User Trust

  • Frequent complaints of scams, phishing links, and weak moderation.
  • App and site review platforms consistently note user-targeted fraud.
  • Vigilance is needed to avoid negative PR and ongoing trust erosion.
🏁

Competitive Risks

  • Faces pressure from international (Amazon, Alibaba, Noon) and local classified platforms.
  • Differentiation could erode if global players expand MENA focus or invest in regional languages.
📉

Regulatory and Scaling Challenges

  • Operating in diverse legal regimes with varied censorship and e-commerce regulations.
  • Maintaining moderation quality at scale is operationally difficult with user-generated content.

Domain Integrity

OpenSooq.com is a mature domain (since 2007), hosted on AWS with valid Amazon-issued SSL and robust DNS security.

Registrar Name.com, Inc.
Domain Age Apr 11, 2007 (18 years old)
Security Status
Registry Locked SSL: Amazon RSA 2048 M02

Reputation

0

0 Reviews

Trustpilot

Sentiment Analysis

The platform is well-established and not blacklisted, but suffers a significant volume of scam complaints on third-party forums and app reviews.

Common Themes
No themes detected.

Traffic Distribution

Top Countries Traffic Share Trend
Saudi Arabia
30.80%
Egypt
13.70%
United Arab Emirates
11.50%
Oman
9.50%
Iraq
9.30%

Competition

Competitor Type Threat Analysis
MENA classifieds – local Market share competition, especially in country-specific verticals (e.g., Haraj.com.sa, Dubizzle, mstaml.com)
Global e-commerce & marketplaces Brand strength and resources of Amazon, Alibaba, Noon present long-term disruptive potential
Social media (Facebook Marketplace) Ease of entry for consumer-to-consumer sales, informal substitutes, especially in mobile-first regions

Tech Stack

☁️

Cloud & Hosting

Primary hosting via Amazon AWS and Route 53 with a distributed CDN (Amazon CloudFront, Cloudflare, jsDelivr, Amazon S3).

🔒

Security/SSL

Amazon-issued SSL, HSTS enforced, and modern anti-bot/CAPTCHA tools like Google reCAPTCHA for user security.

📊

App & Site Analytics

Metrics and user behavior monitored by Google Analytics, Microsoft Clarity, Mixpanel, and Facebook Insights.

✉️

Email & Communication

Transactional and support mail handled by G Suite, SendGrid, and Zendesk, ensuring robust customer support.

🌐

Multilingual & Localized Experience

Localized platforms via HREF LANG for regional Arabic variants, plus content in English and French for specific markets.

Key Risks

Identified Risk Impact Mitigation
High rate of user-targeted scams/fraud impacting platform trust High Ongoing upgrades to moderation, communication advising users on scam avoidance, and automation in fraud detection. Room for improvement in AI/ML enforcement.
Regulatory uncertainty in target markets High Maintains legal entities/offices in each key country, adapts to local e-commerce, data, and content requirements.
Competitive displacement by global players or well-funded regional startups Medium Invests in regional brand building, continual product improvement, and adapts to global best practices.
Technological disruptions or infrastructure breaches Medium Cloud-based redundancy, SSL security, and major investment in CDN/DDOS protections and infrastructure agility.
Negative PR or brand damage from high-profile scam cases High Enhanced customer service, transparent incident reporting, and regular public safety campaigns.

Contacts

Department Points of Contact

Legal legal@opensooq.com
Careers/HR careers@opensooq.com
Operations (Jordan Office) +962 7 9018 0000

Appendix & Sources

Key Citations

Data Sources Used

SimilarWeb BuiltWith USPTO Google Safe Browsing WHOIS LinkedIn Sitejabber Bloomberg CB Insights Internal Company Site Perplexity QA Platform

Disclaimer

This due diligence report is based on public and third-party data as of February 2026. All findings and risk assessments are best-effort and should be independently verified before making investment or business decisions.