Executive Summary
Global Rank
#~1.09M
Monthly Visits
24,100
Avg Duration
-
Pages/Visit
0.00
Strategic Overview
Registered trademark activity (USPTO application for FLEAVA)., Established ecommerce stack (Shopify + Cloudflare + major payment processors)., Active direct traffic and multiple positive product reviews on platforms like Trustpilot..
Widespread consumer complaints about non-fulfillment and unauthorized recurring charges., Risk of chargebacks, payment disputes, and increased advertising costs from poor conversion/returns., Allegations of reused/stolen before-and-after content and unsupported clinical claims that attract negative publicity or regulator scrutiny..
Our Verdict
Investment Thesis
The Bull Case
2 PointsProduct-market traction
- • Reported ~24K monthly visits indicating demand and marketing reach.
- • Multiple 4–5 star product reviews claiming hair-growth results.
- • Direct traffic dominance suggests repeat visitors or paid/brand-directed campaigns.
Operational simplicity
- • Runs on Shopify with Cloudflare and common payment rails (PayPal, Apple/Google Pay) so scaling is straightforward.
- • Klaviyo/analytics present, enabling retention and subscription revenue strategies.
- • USPTO trademark filings indicate some level of brand investment and legal groundwork.
The Bear Case
2 PointsReputational / fulfillment risk
- • Numerous independent reports (BBB, Shopify community, social posts) allege non-delivery and difficulty obtaining refunds.
- • Recurring subscription complaints increase probability of chargebacks and merchant disputes.
- • Negative word-of-mouth and alleged content theft have led to several public warnings; adverse coverage can rapidly reduce conversion and increase acquisition costs.
Regulatory & legal exposure
- • Marketing claims (e.g., 'clinically proven') are not clearly supported by third-party evidence and could draw regulatory attention in some jurisdictions.
- • Subscription and refund practices described by complainants may trigger consumer-protection complaints or payment network penalties if systemic.
Entity & Domain Integrity
Shopify-hosted ecommerce site using GoDaddy nameservers and Cloudflare CDN; SSL valid through Jan 2026. No Google Safe Browsing flags in the collected evidence.
| Registrar | GoDaddy / DomainControl (nameservers ns27/ns28.domaincontrol.com) |
|---|---|
| Domain Age | - |
| Security Status |
Unlocked
SSL: WE1
|
Reputation Analysis
0 Reviews
Customer Sentiment Analysis
Reputation is mixed: product-level satisfaction exists, but systemic operational complaints (non-delivery, subscriptions, refunds) create material trust risk for customers and partners.
Common Themes
Traffic Distribution
| Top Countries | Traffic Share | Trend |
|---|---|---|
|
United States
|
45.00% |
|
|
United Kingdom
|
8.00% |
|
|
Canada
|
6.00% |
|
|
Germany
|
4.00% |
|
|
Australia
|
3.00% |
|
Competitive Landscape
| Competitor Type | Threat Analysis |
|---|---|
| Established DTC hair-regrowth brands | Brands like Hims/Keeps offer clinician-backed or regulated offerings, subscription management, and stronger brand trust which can draw customers away. |
| Lower-cost suppliers / dropship merchants | Marketplace sellers and low-cost importers (AliExpress/other suppliers) can undercut price and margin if Fleava sources ingredients cheaply. |
| Retail & pharmacy channels | Over-the-counter (OTC) regimens and pharmacy-backed products compete on trust and established distribution. |
SWOT Analysis
Strengths
- Clear DTC product-market fit: many product-positive testimonials exist.
- Modern ecommerce stack (Shopify + Cloudflare) enabling rapid changes and integrations.
- Payment processors and analytics in place to drive repeat purchases.
Weaknesses
- Persistent fulfillment and refund complaints that damage repeat business potential.
- Subscription handling and billing consent issues reported by multiple customers.
- Public allegations of reused or stolen marketing assets that erode credibility.
Opportunities
- Improve fulfillment transparency and refund speed to convert dissatisfied customers into promoters.
- Leverage email (Klaviyo) and analytics to reduce churn and improve LTV.
- Use validated clinical data or third-party studies to substantiate product claims and justify premium pricing.
Threats
- Chargebacks, merchant penalties, or payment network actions if disputes escalate.
- Negative press and social-media videos that lower conversion and increase acquisition costs.
- Regulatory enforcement on health claims or subscription practices in key markets.
Risk Register
| Identified Risk | Impact | Mitigation |
|---|---|---|
| Reputational damage from non-delivery and refund complaints | High | Triage and resolve outstanding complaints, publish clearer fulfillment times and refund process, and improve post-sale communication. Consider third-party dispute resolution and transparent order tracking to rebuild trust. |
| Payment disputes and chargebacks (recurring subscription complaints) | High | Audit subscription flow and disclosures, implement clearer consent on billing, simplify cancellation flow, and maintain granular records to defend disputes with payment processors. |
| Regulatory scrutiny over advertising/clinical claims | High | Review all clinical and efficacy claims with legal/regulatory counsel; remove or reword unsupported claims and retain clinical data before making health statements. |
| Supply-chain / fulfillment failure (dropshipping delays) | Medium | Move to vetted, trackable fulfillment partners, provide real-time tracking to customers, and hold buffer inventory or reliable suppliers to reduce ship times. |
| Content authenticity allegations (stolen images/testimonials) | Medium | Audit marketing assets, replace unverified content with verifiable customer consent, document usage rights, and implement an approvals workflow for UGC. |
| Data breach or PCI issues | High | Rely on Shopify-hosted checkout and PCI-compliant payment processors; maintain good security hygiene for admin accounts and vendor access. |
Appendix & Sources
Key Citations
-
SimilarTech site profile for fleava.shop (traffic & tech)
SimilarTech supplied monthly visits (~24.1K), direct traffic share (59.4%), tech stack indicators (Shopify, Cloudflare, Klaviyo, payment methods).
-
Trustpilot reviews for Fleava
Trustpilot data shows many recent 4–5 star product reviews alongside 1-star complaints about billing and subscriptions.
-
Collected public complaints and investigations (Shopify community, BBB, media)
Aggregated search results and community threads report non-delivery, recurring fees, refund difficulties, and BBB Scam Tracker entries alleging financial loss by customers.
-
Website contact crawl and social links
Public contact email (hello@fleava.shop), social profiles and a phone number surfaced via site scraping and linked social pages.
-
WHOIS/DNS/SSL snapshot (A record, nameservers, TXT entries, SSL validity)
DNS A-record 23.227.38.65 (Shopify), nameservers ns27/ns28.domaincontrol.com (GoDaddy), multiple site verification TXT records, and SSL valid through 2026-01-28.
-
USPTO trademark search results (FLEAVA filings)
Multiple USPTO records for marks containing FLEAVA / FLEAVAC; one recent application (serial 98694906) filed by Fleava LLC in 2024.
-
Crypto-scam blacklist check
Crypto-scam sniffer shows fleava.shop is not blacklisted for crypto scams; separate trust checks (ScamAdviser) still flagged lower trust scores in some public reports.
-
Google Safe Browsing check
No matched threats or Safe Browsing warnings were returned in the collected evidence.
Data Sources Used
Disclaimer
This report compiles open-source technical, review, and registry data collected on the dates shown. It is informational and not legal or financial advice. Public complaint summaries reflect third-party reports that may include unverified user claims. Prospective partners or investors should conduct contractual diligence, request order/fulfillment metrics, merchant statements, and legal opinions before transacting.