Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Zennya.com is a Philippine-based health and wellness service offering home visits for massage, medical tests, and telehealth consultations, mainly serving Metro Manila users. The site sees about 17,000 monthly visits with strong search and direct traffic sources. The platform runs on reputable technologies, uses secure hosting via Cloudflare, and has a valid SSL certificate. Official contacts including emails and social media links are publicly available. The company holds a registered trademark in the US and maintains a physical location with local user ratings averaging 3.8 stars from 63 reviews. Public news highlights funding success and service delivery growth since 2016. User reviews praise service quality and convenience but also report recurring app issues, payment problems, and customer support delays. There are no indications of scams or fraud, but users should expect some risk around operational reliability.

Confidence Score

78%

Risk Insights

⚠️

Operational Challenges Impact User Experience

App issues cause booking and usability problems.

Payment errors and delays block service access.

Customer support often slow or ineffective.

🛡️

Legitimate Business Infrastructure

Secure hosting and SSL ensure safe connections.

Registered trademark and official contacts reduce brand risk.

Local business listing confirms active presence.

Contradictory Signals

Positive service experiences contrast with operational difficulties, requiring users to weigh risks.

Signal A: Good service quality cited in reviews

Signal B: App and customer support issues repeatedly reported

Category Scores

Identity 85/100

Reputation 50/100

Technical 80/100

Content 70/100

Legal 85/100

Business Validity 75/100

Red Flags & Warnings

Multiple users report app glitches, payment declines, and delayed customer support.

🔎 Detailed Checks & Analysis

Domain and Traffic Check

Score: 80/100

Passed

"Reputable technology use and moderate traffic indicate a legitimate operation with expected infrastructure."

Reason: The domain has steady monthly traffic (~17K visits) primarily from the Philippines, with a valid SSL certificate and Cloudflare CDN.

Ownership and Trademark Verification

Score: 85/100

Passed

"Registered trademark and public contacts reduce risk of brand impersonation or fraud."

Reason: Zennya holds a live US-registered trademark and provides verifiable contact information and social profiles.

Safety and Blacklist Status

Score: 90/100

Passed

"No known technical threats or blacklisting found, indicating safe domain status."

Reason: No flags detected from Google Safe Browsing or crypto scam blacklists.

User Reviews and Reputation

Score: 50/100

Failed

"Recurring operational issues increase risk of negative experience despite legitimate business."

Reason: User feedback shows good service quality, but also many complaints about app crashes, payment issues, and poor customer support.

Legal and Dispute Presence

Score: 80/100

Passed

"Adequate legal structuring and no public litigation support legitimacy."

Reason: No lawsuits found in major databases, and the company has detailed terms including dispute resolution clauses.

Your Next Steps

1

If you consider using zennya.com, start with a low-cost service to test reliability and support responsiveness.
2

Use payment methods offering buyer protection like credit cards or trusted wallets.
3

Regularly check recent user reviews on app stores for ongoing issues before booking.
4

Keep records of all transactions and communications for dispute resolution if needed.
5

Avoid relying on the service for urgent or critical medical needs due to reported service and support issues.

Evidence & Citations

SimilarTech website technology and traffic analysis for zennya.com
Technology stack includes secure cloud hosting and analytics tools; monthly visits about 17,000.
Zennya Health user reviews and complaints summary
Mixed reviews with praise for service quality but recurring app and support issues reported.
USPTO trademark record for ZENNYA
Live registered trademark owned by Zennya, Inc. in San Francisco.
Google Safe Browsing status for zennya.com
No detected malware or phishing threats.
Google Places listing for Zennya Health Metro Manila
User rating 3.8 from 63 reviews.

🕵🏻 Keep investigating

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