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Domain Due Diligence
Report for Yunexpress.com

Report Date January 17, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

YunExpress is a global logistics company specializing in cross-border e-commerce shipping. The website yunexpress.com ranks around #41,760 globally with about 1.8 million monthly visits primarily from China, the US, and Europe. It uses standard and paid technologies like Apple Pay and Google Analytics. The domain has been registered since 2011 with valid SSL certificate and is operated by a Chinese-based logistics firm with multiple active trademarks. However, customer reviews reveal a pattern of complaints including shipment delays, incorrect or low-quality deliveries, fake tracking information, and poor customer service. There are many unresolved complaints reported on trusted platforms like BBB, Sitejabber, and TrackingMore, suggesting unreliability for international e-commerce shipping. No significant lawsuits directly target the website, though there is an ongoing labor lawsuit involving YunExpress USA Inc. Overall, YunExpress is legitimate but carries moderate to high risk for customers due to shipment and service issues.

Confidence Score
78%

Risk Insights

📦

Trusted Logistics Operator

Domain registered since 2011 with valid SSL
Serves millions monthly with international reach
Operated by a Chinese-registered logistics firm
⚠️

Customer Service Risks

Frequent reports of shipment delays and non-delivery
Multiple scam allegations and poor responsiveness
Unresolved complaints on BBB and consumer sites

Contradictory Signals

The company is official but customer experience is poor, suggesting reliability issues amidst legitimate business operations.

Signal A: Long-standing domain and verified trademarks indicate legitimacy

Signal B: Widespread negative user reviews and scam reports

Category Scores

Identity 80/100
Reputation 30/100
Technical 85/100
Content 80/100
Legal 60/100
Business Validity 75/100

Red Flags & Warnings

  • Persistent negative customer feedback regarding deliveries and customer service undermines trust.
  • Multiple unresolved complaints reported by BBB and consumer forums indicate poor issue resolution.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 90/100
Passed

"Long registration history supports legitimacy."

Reason: The domain was registered in 2011 and is managed by a reputable registrar with active DNS and SSL certificates.

Traffic volume and geographic distribution

Score: 85/100
Passed

"High and diverse traffic suggests active service usage."

Reason: Monthly visits of ~1.8M with main traffic from China, US, UK, Italy, and Germany indicate a significant user base.

Customer reputation and reviews

Score: 20/100
Failed

"Multiple unresolved complaints and scam reports lower trust."

Reason: Predominantly negative user reviews citing shipping issues, scams, and poor customer support.

Blacklist and scam database presence

Score: 75/100
Passed

"No direct detection of malware or phishing activity."

Reason: No presence on crypto scam or Google Safe Browsing blacklists.

Legal and trademark status

Score: 80/100
Passed

"Trademarks validate company identity and business operations."

Reason: Active trademarks registered to the operating company with valid registrations.

News and business activity

Score: 80/100
Passed

"Reflects ongoing operations and investment in infrastructure."

Reason: Recent news verifies business expansions including leases and flight routes.

Your Next Steps

  • 1
    Avoid relying solely on YunExpress for high-value or time-sensitive shipments due to reported delays and service issues.
  • 2
    Use payment methods with strong buyer protection like PayPal when dealing with sellers who use YunExpress shipping.
  • 3
    Monitor tracking carefully and confirm delivery with local carriers where possible.
  • 4
    Contact your payment provider immediately for disputes or chargebacks if items are undelivered or significantly incorrect.
  • 5
    Check for alternative logistics providers if you require more reliable international shipping.

Evidence & Citations

🕵🏻 Keep investigating

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