Recommendation

Caution

Overall Summary

Suspicious

Why we think so

KiteWorldWide operates a website focused on kitesurf holidays, primarily at Cape Verde and other locations. The site receives about 31,000 monthly visits, mainly from Germany and Switzerland, and ranks within the sports/water sports category globally and in Germany. It uses well-known hosting and email services and supports multiple social media platforms including Facebook, Instagram, Twitter, LinkedIn, and YouTube. Contact details like email and phone numbers are publicly listed. Customer reviews online are mixed; while some praise the quality of instruction and accommodations, others report slow or unresponsive customer service and operational problems, especially regarding refunds. There are no blacklists or scam reports linked directly to the domain, and no public lawsuits or regulatory actions were found. Overall, the site and company appear legitimate but have varied customer satisfaction levels.

Confidence Score

75%

Risk Insights

⚠️

Mixed Customer Reviews

Some customers report slow or unresponsive service.

Refund delays up to four weeks documented.

Positive feedback focuses on instruction quality.

✅

No Scam or Blacklist Flags

Domain is not flagged in any crypto or phishing blacklists.

SSL certificates are valid and correctly configured.

DNS and email records are consistent with legitimate business.

Contradictory Signals

User satisfaction appears to vary significantly by location and management team.

Signal A: Positive user testimonials about accommodations and instruction quality

Signal B: Serious customer complaints on service responsiveness and refund handling

Category Scores

Identity 80/100

Reputation 50/100

Technical 90/100

Content 70/100

Legal 90/100

Business Validity 70/100

Red Flags & Warnings

Reported slow customer service and refund handling delays in multiple independent reviews.
Some negative user experiences describing dissatisfaction with accommodation and service quality.

🔎 Detailed Checks & Analysis

Technical Infrastructure Check

Score: 90/100

Passed

"Technologies include reputable email services and analytic tools. No signs of outdated or suspicious tech."

Reason: The website uses reliable hosting (Amazon, 1 and 1) and valid SSL certificates, indicating sound technical setup.

Domain Safety Check

Score: 85/100

Passed

"SSL certificate is valid and current. DNS records show consistent MX and A records."

Reason: No presence on crypto scam or phishing blacklists; Google Safe Browsing shows no warnings.

Customer Feedback and Reputation

Score: 50/100

Failed

"Positive feedback on instruction and location contrasts with service dissatisfaction in some destinations."

Reason: Mixed reviews with notable complaints about slow customer service and refund difficulties.

Ownership and Contact Verification

Score: 80/100

Passed

"Active presence on Facebook, Instagram, Twitter, LinkedIn, and YouTube confirms business identity."

Reason: Contact emails and phone numbers are consistent and publicly listed on the site and social media.

Legal Standing

Score: 90/100

Passed

"Terms specify client claims must be pursued under German law; no consumer arbitration participation."

Reason: No public lawsuits or government regulatory actions found for this business domain.

Your Next Steps

1

Consider reaching out directly to the company for clarification on customer service and refund policies.
2

Review up-to-date user feedback on multiple platforms for the specific holiday location you are interested in.
3

Verify your booking and payment methods are secure and offer protection against potential service issues.
4

If possible, book through a trusted third-party agent or platform offering buyer protection.

Evidence & Citations

Customer reviews and complaints analysis for KiteWorldWide
Multiple detailed customer reviews reveal mixed satisfaction with customer service and accommodations.
Technical and traffic data for www.kiteworldwide.com
Website technical infrastructure and traffic metrics show normal, expected patterns for a niche travel site.
Crypto scam blacklist check
No blacklisting found for the domain, indicating no association with known crypto scams.
No public lawsuit or dispute record for KiteWorldWide
Terms indicate compliance with German law and no recorded public legal disputes.

🕵🏻 Keep investigating

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