Domain Due Diligence
Report for Www.adobe.com
Why we think so
Adobe.com ranks among the top 100 websites worldwide, with over 330 million monthly visits primarily from the U.S. It offers digital experience software and services and uses reputable infrastructure providers like Akamai and Microsoft. The domain has a valid TLS certificate issued by DigiCert. Multiple trademarks registered cover the Adobe brand. News coverage shows ongoing AI innovations and corporate partnerships. However, consumer reviews cite poor customer service, billing challenges, and subscription cancellation difficulties. The company faces ongoing lawsuits alleging deceptive subscription practices and AI copyright infringement. Scam reports mostly involve phishing and fake sites impersonating Adobe.
Risk Insights
Strong Domain Infrastructure 🛡️
Customer Service Issues Highlighted
Contradictory Signals
Despite Adobe.com's clear legitimacy, significant service and legal issues reduce overall trust.
Signal A: Strong technical infrastructure and brand legitimacy
Signal B: Poor consumer reputation and ongoing legal disputes
Category Scores
Red Flags & Warnings
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Numerous customer complaints highlight billing difficulties and lack of effective support.
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Pending lawsuits accuse Adobe of deceptive subscription fees and practices.
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Frequent phishing attacks impersonate Adobe, leading to consumer scams.
🔎 Detailed Checks & Analysis
Domain Technical Infrastructure
Domain Technical Infrastructure
"The domain is hosted via Akamai and Microsoft with a valid DigiCert SSL cert valid until March 2026."
Reason: Adobe.com uses well-known DNS, CDN, and security providers with a valid TLS certificate.
Brand and Trademark Verification
Brand and Trademark Verification
"Multiple valid trademarks registered since the 1940s, covering a range of goods and services."
Reason: Live trademarks registered for 'Adobe' confirm brand legitimacy.
Blacklist and Phishing Status
Blacklist and Phishing Status
"Domain appears clean in all official blacklists examined."
Reason: No listing found in crypto scam or Google Safe Browsing blacklists.
Consumer Reputation and Complaints
Consumer Reputation and Complaints
"Consumer forums and review sites document recurring customer frustrations and unresolved complaints."
Reason: Numerous reports of poor customer service and billing issues exist.
Legal and Regulatory Concerns
Legal and Regulatory Concerns
"FTC lawsuit and class-action suits highlight significant legal risks affecting reputation."
Reason: Ongoing lawsuits allege deceptive subscription practices and copyright infringement.
Your Next Steps
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1Verify any Adobe communications carefully for phishing indicators such as suspicious URLs.
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2Exercise caution when subscribing or canceling Adobe services; read terms thoroughly.
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3Monitor for updates on ongoing lawsuits that may affect service terms or consumer protections.
Evidence & Citations
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Technical and traffic data for Adobe.com
Adobe.com handles over 330 million visits monthly, ranked #91 globally, using trusted infrastructure like Akamai.
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USPTO Trademark Search for 'Adobe'
Multiple live trademark registrations for 'Adobe' indicating legitimate brand ownership.
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FTC complaint on Adobe subscription practices
FTC alleges deceptive subscription enrollments and hidden fees in Adobe's plans.
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ConsumerAffairs Reviews of Adobe
Aggregate reviews highlight billing and customer service problems.
🕵🏻 Keep investigating
Run another instant due diligence scan on any domain. Verify before you subscribe or shop!
Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages
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