Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Wondershare.com is a website focused on AI-powered video creativity, attracting about 9.6 million monthly visits with significant traffic from the United States and India. The site uses a range of common social and marketing technologies, including Google Analytics and Facebook integrations, and is hosted securely with a valid SSL certificate issued in June 2025. The domain has a long registration history dating back to 2003 and is operated by a company based in China. There are active US trademarks for the Wondershare name, with some partial invalidations but generally maintained registrations. Recent news reports highlight product updates using AI to enhance video and PDF editing tools. However, customer reviews and complaints reveal numerous issues with refund denials, deceptive sales practices, and poor customer support, including a class action lawsuit over deceptive auto-renewal subscriptions. There is no evidence of blacklisting or phishing threats for this domain, but the significant consumer dissatisfaction suggests caution when engaging with the services.

Confidence Score

65%

Risk Insights

🌐

Established Website with Heavy Traffic

Domain created in 2003 with stable ownership

Around 9.6 million monthly visits as of late 2025

Uses widespread marketing and social integration tech

⚠️

Customer Complaints Suggest Trust Issues

Complaints about refund denial and deceptive sales policies

Active class action lawsuit over subscription renewals

Poor customer support and unresolved issues reported

🛡️

No Technical Threats Detected

No flags from malware or phishing blacklists

SSL certificate valid through July 2026

Multiple known web technologies support site functionality

Contradictory Signals

While the website is operational and technically sound, serious concerns about customer trust and business practices reduce confidence.

Signal A: High traffic and established technical signals indicate legitimacy

Signal B: Significant consumer complaints and lawsuits suggest reputational and legal risks

Category Scores

Identity 85/100

Reputation 35/100

Technical 90/100

Content 75/100

Legal 50/100

Business Validity 55/100

Red Flags & Warnings

High volume of customer complaints about deceptive sales and refund denials suggest reputational risk.
Ongoing and past lawsuits regarding business practices indicate legal and trust concerns.

🔎 Detailed Checks & Analysis

Domain Technical and Traffic Signals

Score: 90/100

Passed

"Traffic sources are primarily from search and direct visits, with strong presence in US and Indian markets."

Reason: The domain is established since 2003, ranks globally around 6,460 with 9.6 million monthly visits, and uses a wide range of recognized web technologies.

Ownership and Registry Checks

Score: 85/100

Passed

"WHOIS data shows registrant privacy under a Chinese registrar, typical for the operator’s location."

Reason: Registrant information is private but consistent, SSL certificate is valid and issued by a recognized authority, domain expiration is in 2030, indicating stability.

Reputation and Customer Feedback Analysis

Score: 30/100

Failed

"Complaints include unauthorized charges and aggressive subscription policies. Support often uses AI chat without human escalation."

Reason: Substantial customer complaints exist alleging refund denials, deceptive sales tactics, poor product quality, and lack of live support. The site has 115 BBB complaints over three years, many unresolved.

Legal and Trademark Compliance

Score: 50/100

Failed

"Class action lawsuit filed in California in 2024 alleging deceptive auto-renewal practices."

Reason: Several active US trademarks for Wondershare exist, but with notes on partial invalidations. The company faces ongoing litigation regarding subscription auto-renewal transparency and software licensing disputes.

Blacklist and Malware Status

Score: 90/100

Passed

"Domain appears safe from technical malware and phishing risks."

Reason: No blacklisting or phishing threats noted by Google Safe Browsing or crypto scam blacklists. No malware reports confirmed.

News Presence and Public Information

Score: 75/100

Passed

"News sources include CBS 42 and PR Newswire, indicating reputable coverage."

Reason: Recent news highlights active product development using AI for video editing and PDF tools, confirming ongoing business activity and industry presence.

Your Next Steps

1

Review refund and subscription policies carefully before purchasing.
2

Check recent customer feedback and support responsiveness.
3

Use caution with subscription auto-renewal commitments.
4

Verify product features and trial options before payment.
5

Consider contacting customer support to test responsiveness prior to purchase.

Evidence & Citations

Better Business Bureau Complaints on Wondershare
Summarizes consumer complaints on refund denials, deceptive sales, and poor support.
US Patent and Trademark Office Trademark Records for 'Wondershare'
Details trademark registrations with some partial invalidations, reflecting legal complexities.
SimilarTech Web Technology Overview for wondershare.com
Provides detailed info on website traffic, technology stack, and hosting.
Perplexity AI - Customer Reviews and Lawsuit Summaries
Aggregates customer reviews highlighting refund and subscription lawsuits, indicating risk.

🕵🏻 Keep investigating

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