Recommendation

Proceed

Overall Summary

Safe

Why we think so

Vodafone.co.uk is the official UK website for Vodafone, a major telecommunications provider. It receives about 15 million visits per month, mainly from the United Kingdom. The site uses reputable hosting providers like Amazon and Microsoft and applies security measures including a valid DigiCert SSL certificate. Reviews show mixed customer experiences: broadband service rates well in some areas, but many users report customer service problems such as difficulties canceling contracts and slow support responses. Vodafone UK faces two major legal disputes, a consumer class action concerning loyalty penalty charges and a franchisee High Court claim over commissions. There are no scam listings for the domain itself, though Vodafone is commonly impersonated in phishing scams. Overall, the website appears legitimate, but users should be mindful of varying customer service quality.

Confidence Score

83%

Risk Insights

🛡️

Strong Technical Infrastructure 🛠️

Uses Amazon and Microsoft hosting services for reliability.

Valid DigiCert SSL certificate ensures secure connections.

No blacklists or phishing detections on domain itself.

⚠️

Mixed Customer Experience

Many negative reviews about customer service quality.

Broadband service quality varies by region.

Contract cancellations and billing disputes reported.

⚖️

Active Legal Challenges

Large consumer class action over loyalty penalty charges ongoing.

High Court dispute with numerous franchisees underway.

Could impact business operations or customer relations.

Contradictory Signals

The brand and site are legitimate but service quality concerns and legal issues present reputational challenges.

Signal A: Site is highly trafficked with strong technical measures (SSL, hosting).

Signal B: Customer complaints and ongoing lawsuits highlight service issues.

Category Scores

Identity 90/100

Reputation 65/100

Technical 90/100

Content 85/100

Legal 50/100

Business Validity 80/100

Red Flags & Warnings

Numerous customer complaints about service quality, billing, and contract cancellations.
Ongoing high-profile legal disputes may affect business operations.

🔎 Detailed Checks & Analysis

Domain Traffic and Popularity

Score: 90/100

Passed

"15M monthly visits with 88% from UK; global rank ~3900."

Reason: The site has a stable, high volume of traffic mostly from the UK, consistent with a major brand.

Technical Setup and Security

Score: 90/100

Passed

"Hosting includes Amazon and Microsoft; DigiCert SSL valid until Oct 2026."

Reason: Uses reputable hosting providers and has a valid, non-expiring SSL certificate.

Blacklist and Scam Status

Score: 95/100

Passed

"No matches in Google Safe Browsing or crypto scam sniffer."

Reason: Domain is not flagged on any crypto or phishing blacklists.

Trademark and Brand Conflicts

Score: 90/100

Passed

"USPTO search returned zero results for 'vodafone.co'."

Reason: No trademark conflicts found matching the domain name.

Reputation and Customer Feedback

Score: 50/100

Failed

"Common complaints: poor customer service, broadband outages, contract cancellations."

Reason: Customer reviews reveal significant issues with support and service reliability.

Legal and Business Validity

Score: 50/100

Failed

"Claims over loyalty penalty and franchise commissions in UK High Court."

Reason: Ongoing class actions and franchisee lawsuits may impact business stability.

Your Next Steps

1

If considering Vodafone services, check local broadband reviews specific to your area.
2

Be aware of the risk of phishing scams impersonating Vodafone; verify official communications carefully.
3

Document any customer service issues and escalate through Vodafone's formal complaints process if needed.
4

Stay updated on legal disputes if they pertain to your contract or franchise status.

Evidence & Citations

Vodafone.co.uk Traffic and Demographics Data
Traffic analysis shows ~15 million monthly visits mainly from the UK.
Vodafone.co.uk Technology Profile
Uses Amazon and Microsoft hosting; employs various marketing and security tech.
WHOIS and SSL Certificate Details for Vodafone.co.uk
SSL valid and issued by DigiCert; domain registrar is Nom-IQ Limited.
Vodafone Customer Reviews and Complaints
Mixed reviews with common complaints on customer service and broadband reliability.
Vodafone Current Legal Disputes
Includes class action lawsuit over loyalty penalties and franchisee claims.
Vodafone Scam and Phishing Alerts
Domain is not scam, but Vodafone brand is often impersonated by scammers.

🕵🏻 Keep investigating

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